The Critical Update inc

• Help small businesses and Non-Profit organizations with a wide range of technology solutions. • Provide outsource IT support to clients in the Austin metro. • Perform routine end-user support and respond to service calls. • Assist with virus cleanup, data recovery, and migration to the Cloud. • Handle cabling projects and support clients with networking needs. • Collaborate with vendor's technical support to resolve issues. • Maintain client relationship and support staff effectively.