The Royal Wolverhampton NHS Trust

Role Description This is an exciting opportunity to join a friendly and supportive Data Quality Team. Do you have excellent attention to detail and a real interest in improving and maintaining data accuracy, reliability, completeness and timeliness in the Trust? Are you a great team player with excellent communication skills who thrives in working out complex scenarios? Accurate quality data is essential to ensure informed, strategic decisions are made, which drives growth and optimises operations and mitigates risks. - To help to develop and enhance understanding of the importance of accurate quality data within the Trust. - To liaise with front line colleagues to ensure data quality issues are actioned promptly and effectively, progress chasing as required. - To assist in training/educating staff to use Careflow EPR in order to maintain high quality data standards. - To work with the Software Services Team and end users to identify systemic problems with data quality and advise on solutions. - Specialist Knowledge in the use of SCR (Summary Care Records) and if required train managers, administrative, clerical staff and secretarial staff. - Support the Data Quality Manager in ensuring that accurate, complete and timely data pertaining to the Trust's Services is collected and added to Careflow. - To attain a specialist working knowledge of the processes involved in the collection and processing of Silverlink PAS data across the Trust. - To provide and receive complex and contentious information with system users/clinicians/staff concerned regarding data quality problems and to overcome them tactfully and persuasively. - To respond to adhoc enquiries concerning data quality as required by the Data Quality Manager, Directorate Manager’s, Directorate Teams. - To cover in the absence of colleagues. Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. - By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. - Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. - Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud. Requirements - To help to develop and enhance understanding of the importance of accurate quality data within the Trust. - To develop data quality policies, procedures and protocols where necessary and assist in the training of Careflow end users. - To work with Directorate Managers, Data Quality Manager, Directorate Information and front line staff to ensure that National and Contract Data Quality targets are effectively managed and monitored. - To lead on establishing and producing routine and non-routine data quality reports and summary information. - To participate in directorate contract review meetings and follow up on specific data quality issues. - To support internal data quality meetings by organising the venue, recording and distributing minutes and following up on actions. - To maintain a data quality catalogue of policies and procedures. - To represent central data quality issues at meetings within the Trust or at an appropriate level with outside organisations. - To work with the Careflow Training Team to ensure key data quality issues are incorporated into training sessions. - To work with the Data Quality Manager and other Directorate/Divisional Staff to achieve Information Governance targets where related to data quality. - To attain a specialist working knowledge of the processes involved in the collection and processing of EPR data across the Trust. - To monitor the accuracy, timelines and completeness of clinicians’ returns. - To provide and receive complex and contentious information with system users/clinicians/staff concerned regarding data quality problems. - To respond to adhoc enquiries concerning data quality as required by the Data Quality Manager, Directorate Manager’s, Directorate Teams etc. - To carry out any other duties consistent with the grade of the post, as required by the Data Quality Manager. - To cover in the absence of colleagues as required. Benefits - As a major employer in the Black Country and West Birmingham region, we are committed to supporting all employees to achieve a healthy work-life balance. - We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly. - We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.