The Mill Adventure LTD

Role Description As our B2B platform continues to scale, we are looking for a Senior Account Manager to bring predictability and visibility to our clients, whilst also providing clarity and information to our internal teams. - Own the relationship between the company and the partners - Provide Project Managers, Product Managers and Technical teams with customer feedback and requests through relevant channels - Coordinate projects and activities for partners, within the company - Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tools and back-end and front-end releases to partners - Educate new and existing partners on systems, tools and features available - Track and report account status for relevant KPIs - Proactively follow up on partners projections and results - Coach and challenge partners, always being a step ahead and looking for improvement areas - Manage, maintain and inform of news, game release schedules, accesses, promotions and marketing materials to partners via appropriate channels - Contribute to business discussions in and outside of the Account Management team on day-to-day operations and long term strategy Qualifications - Relevant iGaming experience as an Account Manager, ideally with a Platform Provider - Strong Account Management and people management skills - Strong working independently and as part of a team, diplomatic and motivational skills - Commercial awareness and understanding of how operators use platform capabilities to drive performance - Experience working cross-functionally with Commercial, Product and Technical teams - Excellent communications (written, verbal and presentation) and interpersonal skills Benefits - The opportunity to work with and learn from a highly skilled, talented team - A great company culture, where accountability is innate, transparency is key and competency is virtue - Being part of a small, tight-knit, caring community - Work equipment of your choice - Private health insurance - Learning budget - Fitness benefit - Parking/transport or co-working allowance - Company wide and team based get-togethers