Teylor AG

• Manage and configure Zoho CRM (modules, workflows, blueprints, automations, dashboards, reports, email campaigns, and integrations) • Develop and implement new features and enhancements to improve business processes and sales & marketing efficiency • Maintain system security, user roles, permissions, and compliance with data protection standards (e.g., GDPR) • Partner with Sales, Marketing, Product, and Support teams to optimize workflows and align CRM functionality with strategic objectives • Support marketing campaigns and customer lifecycle management with segmentation and automation • Coordinate work with external CRM consultants where needed to ensure the best possible results • Serve as the first point of contact for CRM-related issues and troubleshooting • Drive adoption across the organization