Telenor

• Manage existing & newly won accounts to meet and exceed forecasted revenue targets whilst managing customer solutions and implementations. • Promoting & upselling Telenor Connexion IoT Solutions to extend our leading position in the Global market as the preferred provider of Global IoT services. • Finding and identifying new business opportunities within your customer base for business expansion. • Meeting with the customers on a regular basis to explore new opportunities and promote our products. • Ensure that customer agreements are fulfilled through both the delivery and the operational phase. • SLA management, service satisfaction and to ensure that agreements are fulfilled through regular dialogue as well as structured operations and development meetings. • Ensure that all operational processes towards the customer are working according to operations manual. • Ensure that the customer solution is optimized from a technical and commercial perspective. • Handle problem reports and change request initiations. • Follow up on customer status. • Manage customer operations processes and follow up on KPIs. • Responsible for establishing and maintaining relationships with key people in customer organizations. • Working together with technical solution managers, partner managers, vertical experts, bid managers and pricing managers to execute on our strategy. • Always keep our CRM system up to date, be comfortable constructing price proposals, presenting value propositions and negotiation contracts. • Represent Telenor Connexion in various events and exhibitions. Travel is required in this role.