Swanky (Shopify Plus Agency)

• Creating user personas, user journeys and site maps, using wireframes and prototypes to develop user experiences across multiple platforms and devices. • Designing high-fidelity e-commerce sites for a wide range of brands, from funded startups to established domestic and international brands across fashion, tech and FMCG. • Branding new and existing companies. • Strategically devising and designing ways to improve user experience, revenue and brand interaction for our clients. • Meeting with clients alongside project managers and developers to gather requirements and attending regular meetings throughout the course of a project, presenting concepts and working collaboratively with our team and the client towards objectives. • Communicating with project teams in order to deliver world-class e-commerce stores. • Sharing and implementing ideas with the rest of our wonderful designers, developers and strategists.

• Coaching and leading other project managers in the team, proactively influencing the working environment of more junior colleagues. • Helping to create and implement best practice working arrangements and processes within the team, and ensuring that these are implemented by your colleagues. • Overseeing multiple projects using Agile methodologies and principles. • Creating and maintaining project plans, timelines and budgets, and ensuring they are adhered to throughout each project. • Identifying and mitigating project risks, and taking proactive measures to ensure project success through successful internal and client collaboration. • Building strong relationships with our clients to deliver commercially successful projects that meet client requirements. • Working closely with our large team of designers, developers, product managers, QAs and data experts to seamlessly coordinate appropriate expertise throughout the life of a project, coaching and guiding others through each project.