Study and Work

Role Description We are seeking a Virtual Assistant with AI capabilities (Chief Agent Officer) , certified in Claude AI , to support business operations, automation, and productivity enhancement for our clients. This is not a traditional VA role — this is an AI-augmented operations role where you will leverage advanced AI tools to streamline workflows, develop and deploy AI agents, enhance communication, and drive efficiency across multiple business functions. Key Responsibilities - AI-Driven Task Automation - Use Claude AI to automate repetitive administrative and operational tasks - Design and optimise prompts for business use cases - Build AI-assisted workflows for email, reporting, documentation, and research - Continuously improve automation processes for efficiency gains - Administrative & Business Support - Manage emails, calendars, and scheduling - Prepare reports, documents, and presentations - Conduct online research and data compilation - Maintain CRM systems and databases - Communication & Content Support - Draft professional emails, proposals, and client communications - Assist in content creation for marketing, blogs, and social media - Support chatbot and AI communication workflows - Data & Process Management - Organise and maintain digital files and documentation - Analyse simple datasets and generate summaries using AI tools - Support business process documentation and SOP creation - AI Integration & Innovation - Identify opportunities to introduce AI into business workflows - Assist in implementing AI tools such as chatbots, voice agents, and automation systems - Stay updated with emerging AI tools and best practices Qualifications - Certification in Claude AI (mandatory) - Proven experience as a Virtual Assistant or in administrative support - Strong written and verbal English communication skills - High attention to detail and organisational ability Requirements - Technical & AI Skills - Experience using AI tools (Claude, ChatGPT, automation platforms) - Ability to create effective prompts and workflows - Familiarity with: - Google Workspace / Microsoft Office - CRM systems (HubSpot, Salesforce, etc.) - Task management tools (Trello, Asana, ClickUp) - Preferred Skills - Basic understanding of automation tools (Zapier, Make, etc.) - Exposure to chatbot or AI workflow implementation - Data analysis and reporting skills - Key Attributes - Proactive and self-driven - Tech-savvy with a strong interest in AI - Problem-solver with a continuous improvement mindset - Ability to work independently in a remote environment - Adaptable to different client industries and workflows Benefits - Work with international (Australian) clients - Exposure to cutting-edge AI tools and business applications - Career growth in AI-enabled operations and automation - Flexible remote working environment - Opportunity to be part of a fast-growing AI outsourcing ecosystem How to Apply Submit to mia@studyandwork.com.au your resume along with: - Proof of Claude AI certification - Examples of AI tools or workflows you have used - A brief note on how you have used AI to improve productivity