Strong CRM

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Client Success Manager, you will own the post-sale relationship with a portfolio of our clients. Your day-to-day responsibilities will include: - Driving for results by proactively identifying and securing new upsell and cross-sell opportunities within existing accounts. - Growing the Client Success pipeline by nurturing relationships and consistently seeking opportunities for expansion. - Serving as the main point of contact within Client Success for your portfolio of clients, acting as a key point of escalation for their needs and concerns. - Developing and executing value-based selling strategies by aligning our Salesforce solutions with your clients' long-term business goals. - Conducting regular business reviews to align on goals, present new solutions, and demonstrate the value of our partnership. - Collaborating effectively across teams with our internal sales, delivery, project, and leadership teams to ensure seamless service and outstanding project outcomes. - Bringing creative and strategic solutions to the forefront in order to manage complex relationship dynamics. - Partnering with Salesforce Account Executives to create client roadmaps, discovering expansion and upsell opportunities. - Acting as a trusted advisor and consultant to clients, understanding their business challenges and proposing impactful Salesforce solutions. Qualifications - Proactive and Results-Oriented: A strong drive to meet and exceed revenue targets by proactively seeking out new opportunities and expanding accounts. - Strategic and Business-Minded: Comfortable engaging in high-level conversations with key stakeholders and c-suite to strategize and drive value-based selling. - Excellent Communication Skills: Strong written and verbal communication skills are critical for success, whether handling a client concern or presenting a new solution. - Time Management & Prioritization: Great at managing multiple priorities and effectively prioritizing time to drive for results. - Proficiency in Salesforce: Deep product knowledge of Sales Cloud, Financial Services Cloud, FSL, and Revenue Cloud. - Business Analysis: Ability to translate complex business challenges into actionable Salesforce roadmaps that align requirements with platform capabilities. - Relationship Management: Proven ability to build and maintain strong, long-lasting relationships with clients as a trusted advisor. - Cross-Team Collaborator: A team player who works well with internal colleagues to achieve client success. - Coachable: A desire to continuously learn and improve your craft. - A minimum of five years account or client success management experience in a Salesforce partner environment. Requirements - Working knowledge of the Salesforce implementation lifecycle. - The ability to design high-level solutions on the Salesforce platform. - Experience presenting project estimates to clients and comfortable with negotiation. Benefits - A supportive and collaborative team environment. - The opportunity to work with cutting-edge technology and impactful projects. - A fun and vibrant company culture that values kindness and celebrating wins. - Competitive compensation and benefits. Compensation This role offers a competitive base salary plus an On-Target Earnings (OTE) bonus, tied to both individual and company performance objectives.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a Spiff Implementer to lead the setup and integration of Spiff's commission management tool into our Salesforce environment on a flexible, part-time basis. This is an as-needed, hourly role ideal for someone with technical expertise who can also coach and empower internal teams. - Configure and customize Spiff to align with our Salesforce setup and commission structures. - Advise on best practices to optimize commission calculations, reporting, and automation within Spiff. - Develop a clear implementation plan with timelines, deliverables, and milestones. - Provide coaching sessions for internal users on Spiff functionalities and basic maintenance. - Serve as a support resource for troubleshooting and ongoing improvements after implementation. - Create detailed documentation of integration steps, system customizations, and user training materials. - Recommend process improvements to ensure smooth, scalable Spiff usage over time. Qualifications - Proven experience implementing Spiff, ideally integrated with Salesforce. - Strong knowledge of Salesforce configuration and development best practices. Requirements - Salesforce certifications such as Salesforce Administrator or App Builder (preferred). - Strong problem-solving and process improvement mindset. - Excellent communication and collaboration skills for coaching and supporting teams. - High attention to detail and proactive in identifying and addressing potential issues. Results You'll Deliver - Successful end-to-end implementation of Spiff integrated with Salesforce. - Internal team fully trained to manage and maintain Spiff independently. - Clear documentation supporting internal processes and future updates. - Optimized commission tracking and reporting processes leading to improved operational efficiency. Schedule & Compensation - Part-time, hourly, as-needed basis. - Flexible schedule to accommodate project milestones and coaching sessions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves being a results-driven Account Executive with a passion for Salesforce and a desire to win. You will own the entire sales cycle, from the initial introduction to the final close. Your day-to-day responsibilities will include: - Driving new business by identifying and qualifying leads. - Building and maintaining strong relationships with key stakeholders. - Conducting compelling presentations and demonstrations of our Salesforce solutions. - Navigating complex sales cycles and negotiating contracts. - Writing Statements of Work (SOWs) and outlining project deliverables. - Collaborating with the Salesforce ecosystem in a co-selling motion to expand opportunities. - Working closely with our internal delivery teams to ensure a seamless handoff and successful project implementation. - Proactively identifying and suggesting improvements to our sales processes and tools. Qualifications - Proficiency in Salesforce, including deep product knowledge of Sales Cloud, Service Cloud, Financial Services Cloud, Data Cloud, Marketing Cloud, Agentforce, and Field Service Management. - Demonstrated ability to own and drive the complete sales cycle from start to finish. - Strong drive to meet and exceed sales targets. - Excellent collaboration and communication skills. - A desire to continuously learn, improve, and win. Requirements - Working knowledge of the Salesforce implementation lifecycle. - The ability to design high-level solutions on the Salesforce platform. - Experience providing project estimates to clients. Benefits - Health benefits. - 401k plan with a 4% company match. - Opportunities for professional development and continuing education. - Flexible, remote work environment.