StarTree

• Leverage various monitoring and alerting services to solve intricate programming problems at scale. • Manage and tune multiple critical customer-facing Apache Pinot clusters • Monitor availability, read/write latencies, and other key telemetry to proactively identify SLO misses and help mitigate issues • Build a rapport with and work closely with customers to mitigate and resolve incidents • Execute disaster recovery strategies with minimal downtime • Collaborate with other engineers to understand and troubleshoot systems and use the experience gained to influence the roadmap of other teams