Solutionreach, Inc.

• Support and maintain the systems that power revenue organization across Sales, Marketing, and Customer Success • Focus on day-to-day system execution—troubleshooting issues, improving workflows, and ensuring GTM tech stack operates effectively • Work closely with business stakeholders to gather requirements • Partner with senior systems leadership to implement scalable solutions • Manage and resolve inbound system requests (Salesforce, HubSpot, and other GTM tools) • Troubleshoot workflow issues, data inconsistencies, and system errors • Gather and document business requirements from Sales, Marketing, and Customer Success teams • Partner with the Senior Director of Business Systems to translate requirements into system improvements • Support CRM configuration updates (fields, workflows, automations, validation rules) • Monitor data quality and maintain clean, reliable system data • Assist with integrations and automation across the GTM tech stack • Identify inefficiencies in current processes and recommend improvements • Support documentation of system processes, workflows, and best practices