Solera Health

About Solera Solera Health is transforming the way people access and experience better health. We seamlessly connect individuals to personalized, evidence-based solutions that address chronic conditions and improve overall well-being. Our integrated platform empowers payers and employers with tools to manage outcomes, optimize provider networks, and drive meaningful health impact. Through a curated marketplace of digital and community-based partners, Solera helps consumers find the right programs—spanning physical, behavioral, and social health—to achieve lasting results. Role Overview As Director of Network Partnerships, you’ll own day-to-day partner relationship management and operational accountability across assigned condition verticals, reporting to the VP, Digital Network Partner Strategy. You will serve as the primary relationship owner for a portfolio of digital health partners, driving performance against milestone and attribution targets, managing the contract and renewal lifecycle, and coordinating across Product, Clinical, and Engineering to resolve partner issues. This role offers a unique opportunity to influence the future of integrated digital health by shaping how condition-specific solutions come together to deliver whole-person care and measurable health outcomes. Who You Are You’re a strategic relationship builder and operational leader who thrives in fast-paced, collaborative environments. You balance empathy with accountability—knowing when to challenge, when to support, and always how to communicate with clarity. You’re passionate about improving healthcare experiences, skilled in uncovering value within partnerships, and confident navigating data-driven discussions and complex stakeholder dynamics. What You’ll Do - Lead Partner Relationships: Act as the day-to-day contact for assigned partners, fostering transparency, alignment, and mutual trust. - Drive Strategic Growth: Lead quarterly business reviews and roadmap sessions to identify new opportunities and deepen partner collaboration. - Monitor & Optimize Performance: Analyze KPIs, manage forecasts, and proactively identify ways to exceed performance expectations. Own partner-side interventions when performance falls below thresholds. - Resolve Operational Challenges: Partner with internal teams including clinical, product, data, and engineering, to triage and resolve partner issues quickly and effectively. - Deliver Insights & Forecasts: Own partner forecasting and reporting, articulating performance drivers and opportunities to stakeholders. - Lead Implementations: Guide cross-functional teams in onboarding new network partners, ensuring seamless integration and go-live execution. - Champion Accountability: Hold partners to agreed-upon benchmarks while celebrating shared wins and successes. Support contract governance, renewal processes, and amendment execution in coordination with Legal. Prepare executive sponsor briefings ahead of partner strategy sessions. What You’ll Bring - 5–7 years of experience in account management, partnership management, or vendor relations within healthcare, payer, or digital health organizations — healthcare experience is required. - Demonstrated success managing complex, high-value partnerships with measurable results. - Strong analytical mindset with proven experience in forecasting, performance tracking, and data-driven decision-making. - Excellent communication, presentation, and stakeholder management skills across all organizational levels. - Deep understanding of chronic condition management, digital health solutions, and the evolving healthcare ecosystem. - A proactive, adaptable, and execution-oriented mindset—able to create clarity, drive alignment, and deliver results in dynamic environments. - Bachelor’s degree preferred, or equivalent experience with a strong record of success in partnership growth and execution. Where you are located - This is a remote position (US based), some travel may be required to meet with Solera team members for planning and other corporate events. Benefits - Remote first culture - Flexible PTO - Paid pregnancy and parental leave - Adoption Assistance Program - Medical, Dental and Vision - 14 Company Holidays - 401k + company match! - Free Fitbit - Casual and fun atmosphere Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Role Solera’s condition networks are foundational to our mission of improving health outcomes and reducing the cost of care. The Senior Director, Network Partnerships is responsible for maximizing the performance, strategic alignment, and long-term value of Solera’s network partners. This leader owns executive relationships across a portfolio of strategic partners, ensuring alignment to Solera’s value-based care commitments, go-to-market (GTM) strategy, revenue objectives, and payer and employer requirements. The role blends relationship leadership with performance governance, contract evolution, and scalable operational frameworks. Who You Are You are a seasoned partnership leader who balances trust with accountability. You have experience navigating complex contracts, SLAs, compliance requirements, and partner performance improvement while maintaining strong, collaborative relationships. You operate strategically and tactically — comfortable analyzing performance metrics and integrations while shaping long-term partnership strategy. You bring executive presence, structured thinking, and cross-functional influence to a highly visible growth role. What You’ll Do Partner Strategy & Relationship Ownership - Serve as the executive relationship owner for Solera’s strategic network partners. - Align partner capabilities with Solera’s product expansion and evolving GTM offerings. - Identify opportunities for mutual growth through joint initiatives, shared learning, and partner success strategies. - Serve as a trusted advisor, surfacing market insights and partnership opportunities. Contract, SLA & Compliance Governance - Lead contract renewals and drive modifications to support new offerings, performance guarantees, and data rights. - Establish and enforce SLAs tied to data delivery, integration standards, security, compliance, and audit readiness. - Partner with Legal, Security, Compliance, Product, and Data teams to ensure evolving contractual and regulatory alignment. Performance Management & Accountability - Lead structured governance through QBRs/EBRs and consistent performance reviews. - Hold partners accountable to KPIs across clinical outcomes, engagement, operational delivery, revenue impact, and compliance. - Proactively identify risks and drive remediation plans or escalation pathways as needed. Team & Framework Leadership - Lead and develop a high-performing partnerships team. - Build scalable network management frameworks including governance cadence, documentation standards, and performance tracking. Cross-Functional Business Impact - Collaborate with Finance, Network Ops, Sales, Product, Data, and Compliance to align partner strategy with revenue targets and client commitments. - Provide strategic insight to inform product roadmap, network growth, and GTM positioning. What You’ll Need - 10+ years of experience managing strategic partnerships with measurable performance impact. - 3+ years leading commercial negotiations and contract renewals. - 2+ years leading and developing teams. - Strong knowledge of digital health, value-based care models, and data integration environments. - Experience managing SLAs related to data timeliness, security, compliance, and operational delivery. - Strong analytical skills and executive-level communication and influence. Location & Travel - Remote (U.S.-based) - Occasional domestic travel (up to 10%) What We Offer - Competitive salary, bonus and equity opportunity - Comprehensive medical, dental, and vision coverage starting Day One - Flexible time off beyond standard company holidays - 401(k) with company match and financial wellness resources - Generous parental leave and adoption assistance - Remote-first work culture with team events and community building - Phone stipend and wellness perks (Fitbit, fitness/mental health app access) Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us At Solera Health, we’re on a mission to change lives by guiding people seamlessly to better health solutions. We empower health plans and employers with tools to manage providers and outcomes across chronic conditions. Our innovative platform curates a marketplace of digital and community-based solutions, strategically matching individuals to their best-fit care while driving successful health outcomes. About the Role We’re seeking a Director of Enrollment and Engagement Marketing to lead strategy and performance across Solera’s health plan and employer client portfolio. This role is responsible for driving measurable enrollment into chronic condition and wellness programs through data-driven, multi-channel campaigns. You’ll operate at the intersection of consumer marketing, client partnership, and analytics—owning end-to-end engagement strategy while serving as a trusted advisor to clients. This is a high-impact role for a marketer who thrives in complex, multi-stakeholder environments and is motivated by delivering measurable outcomes at scale. What You’ll Do Engagement Strategy & Client Partnership - Design and optimize member engagement strategies across Solera’s client portfolio - Serve as a strategic advisor to clients, shaping enrollment strategy and sharing performance insights - Translate client goals, member populations, and program offerings into targeted marketing plans - Present strategies and results to senior stakeholders; build trust and influence decision-making Campaign Execution & Optimization - Lead end-to-end campaign strategy across email, SMS, direct mail, and phone channels - Partner with Marketing Operations to execute campaigns with high quality and compliance - Own enrollment forecasting and performance metrics (conversion, cost-per-enrollment, ROI) - Drive continuous testing across messaging, targeting, and channel mix to improve performance Data & Insights - Define KPIs and translate campaign data into actionable insights - Apply segmentation and behavioral insights to improve targeting and engagement - Identify trends and optimization opportunities; foster a test-and-learn culture What You’ll Bring - 8–12 years of experience in B2C or B2B2C marketing, with deep expertise in multi-channel campaign strategy - Proven success driving measurable acquisition or enrollment outcomes - Strong experience with email, SMS, and direct mail - Exceptional client-facing skills; able to influence health plan or employer stakeholders - Highly analytical; comfortable owning performance metrics and translating data into action - Experience operating in complex, multi-client environments with regulatory constraints - Healthcare experience preferred; familiarity with HIPAA/TCPA a plus Travel - This is a remote position based in the U.S. - Occasional domestic travel required for client meetings and team events (up to 10%) What We Offer - Competitive salary, bonus and equity opportunity - Comprehensive medical, dental, and vision coverage starting Day One - Flexible time off beyond standard company holidays - 401(k) with company match and financial wellness resources - Generous parental leave and adoption assistance - Remote-first work culture with team events and community building - Phone stipend and wellness perks (Fitbit, fitness/mental health app access) Disclaimer: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Solera Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solera Health complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Solera is seeking a Director of Program Management (PMO) to lead large-scale enterprise client implementations and high-impact strategic initiatives. This is a senior individual contributor role with significant enterprise visibility and accountability. You will lead multi-million-dollar implementations and cross-functional transformation programs that directly impact revenue, client satisfaction, and operational scalability. - Lead complex, cross-functional enterprise programs - Establish governance frameworks, executive reporting cadence, and success metrics - Translate strategic and contractual commitments into executable plans - Align diverse stakeholders toward clear delivery outcomes - Own end-to-end delivery of high-visibility client implementations - Ensure milestone adherence, quality standards, and risk mitigation - Serve as a senior escalation point for structured issue resolution - Manage scope, dependencies, and competing priorities proactively - Partner with executive leadership to operationalize enterprise priorities - Lead transformation efforts with clear accountability models - Drive change adoption across teams - Monitor initiative performance and course-correct early - Strengthen PMO methodologies and standards - Enhance portfolio prioritization and capacity planning - Deliver executive-ready dashboards and risk transparency - Promote continuous improvement and disciplined execution Qualifications - 10+ years of progressive program and/or project management experience - Healthcare industry experience, ideally within payers, digital health platforms, or value-based care environments - Proven delivery of large-scale, complex enterprise or implementations - Demonstrated experience designing or maturing PMO strategy and governance models - Strong executive communication skills with the ability to influence senior stakeholders across functions - Ability to bring structure to ambiguity and manage multiple high-impact initiatives simultaneously - PMP or comparable certification a plus Requirements - Executive-level presence and communication - Strong influence without authority - Structured, systems-oriented thinker - High accountability and bias toward action - Calm and decisive in complex, fast-moving environments Travel - This is a remote position within the United States. - Travel (approximately 10%) may be required for client implementations and strategic planning sessions. Benefits - Competitive salary - Comprehensive medical, dental, and vision coverage starting Day One - Flexible time off beyond standard company holidays - 401(k) with company match and financial wellness resources - Generous parental leave and adoption assistance - Remote-first work culture with team events and community building - Phone stipend and wellness perks (Fitbit, fitness/mental health app access)