Silna Health

Role Description As Silna experiences explosive growth, we're seeking a hungry and driven Sales Development Representative to join our team in NYC. This is a ground-floor opportunity to build our lead generation engine and be the foundation of our sales success as we transform how healthcare providers clear patients for care. Reporting directly to our Account Executive, you'll own the top of our sales funnel, develop and execute prospecting strategies, and contribute to defining our lead qualification process. This role demands someone who thrives on the grind, obsesses over continuous improvement, and approaches each day with relentless energy. Key Responsibilities - Prospecting & Lead generation - Execute multi-channel outreach campaigns (email, phone, LinkedIn, events) - Research and identify ideal customer profiles across clinics, practices, and health systems - Build and maintain comprehensive prospect databases using CRM and sales intelligence tools - Generate qualified meetings and demos for the Account Executive team - Pipeline Development - Qualify prospects based on fit, need, and buying authority - Nurture leads through strategic follow-up sequences until ready for handoff - Track and optimize key metrics: calls made, emails sent, meetings scheduled, conversion rates - Collaborate with marketing to refine messaging and campaign effectiveness - Process Building & Optimization - Develop and refine SDR playbooks, scripts, and qualification frameworks - Test new prospecting channels and techniques to improve results - Analyze what's working and iterate on approaches daily - Create templates and workflows that can scale with team growth - Market Intelligence - Stay current on healthcare industry trends and pain points - Research competitor solutions and positioning - Provide feedback on prospect objections and market insights Qualifications - 1+ year in sales development, lead generation, or high-activity sales roles - Proven track record of consistently hitting or exceeding quota - Strong written and verbal communication skills with healthcare professionals - Ability to articulate value propositions clearly and compellingly Requirements - Relentless hunger and drive to be a top performer every single day - Growth obsession - constantly seeking ways to improve performance and learn new skills - Resilience and grit - thrives on overcoming rejection and obstacles - Process-oriented - disciplined about tracking activities and optimizing approaches - Ownership mentality - takes full accountability for results and pipeline contribution Benefits - A rapid-paced work environment with an incredibly enthusiastic and motivated team. - The opportunity to work with customers that actually love the product. - The ability to work on a technology that is materially improving health outcomes. - Competitive compensation and benefits package. - 401k. - Unlimited PTO. Location This position is based either in our New York City office or remote.

Authorization and Verification Research Specialist Remote | Full time | 40 hours/week About the Role We're looking for a detail-oriented insurance verification and prior authorization expert who thrives on research and problem-solving. In this role, you'll investigate payor requirements across insurance plans—digging into portals, policy updates, and submission processes—to uncover the specific steps needed to successfully submit prior authorizations and verify benefits. You'll be our go-to researcher for understanding how different payors work, what documents they require, and how their processes vary across specialties. Your findings will directly enable our team to support healthcare providers and help patients access the care they need. This role is ideal for someone who loves the investigative side of insurance work, stays current on payor policy changes, and wants to build expertise across a wide range of insurance plans. Responsibilities - Research and document prior authorization and benefit verification requirements across diverse payors (commercial plans, state Medicaid programs, etc.) - Investigate payor-specific submission processes: required documents, portals, fax numbers, CPT code requirements, and policy updates - Stay informed on payor policy changes, especially those affecting authorization processes and benefit structures - Navigate payor websites, newsletters, and representative communications to gather accurate, up-to-date information - Validate information from multiple sources and determine credibility of payor guidance - Work independently to solve ambiguous problems where established processes don't yet exist - Communicate findings clearly to cross-functional stakeholders and adapt quickly to feedback - Handle tight deadlines and shifting priorities in a fast-paced startup environment Qualifications - Required: Prior authorization and/or insurance verification experience at a healthcare clinic - Deep familiarity with payor submission processes and how requirements vary across different insurance plans - Strong research skills and comfort navigating payor portals, websites, and documentation - Exceptional attention to detail and ability to spot common authorization mistakes - Experience working with multiple payors and understanding process variations - Demonstrated ability to build or improve processes when protocols don't exist - Resilient problem-solver who thrives in ambiguous, evolving environments - Strong communication skills and comfort asking for help when needed - Humility and willingness to learn from mistakes Compensation & Benefits - Pay: $25-27/hour - Hours: 40 hours/week - Fully remote - All necessary devices and system access provided - Start date: ASAP Why Join Silna Health? Be part of a startup transforming healthcare administration. Your research will directly impact patients' ability to access timely care by helping providers navigate complex insurance requirements more effectively.