Siam Makro Public Company Limited

• Senior Manager - Product Owner creates product roadmap and defines the strategic vision for their team driven by the overall vision. • Have a deep understanding of the target market/industry and build close relationships with key stakeholders to ensure alignment with overall strategy. • A Product Owner manages dependencies with other team’s functions while identifying, building and managing strategic partnerships across different teams. • Works closely within their team to ensure business value and user feedback is translated into new developments when necessary. • Accountable for specific business KPIs based on the area of the product they are focused on. • End to end team output strategy from inception to production. • Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements. • Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders. • Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. • Maintain a backlog 3 to 4 sprints ahead of the team. • Works closely with CPO to establish each product’s business value and support messaging, communication, and customer outreach as necessary. • Facilitates release planning with stakeholders as well as weekly demos. • Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design. • Align outward facing product requirements and stakeholders.

• Work with the product, business and technology teams to define, scope and manage the end-to-end product experience • Manage the design team activities from research and ideation through to execution and ensure consistent high-quality outcomes • Guide UX designers on design strategy related to research and insights generation and then execute high quality UX artefacts • Guide UI designers on executing best in class visual design work that is consistent, on brand and user backed • Work with the front end developers to ensure the successful implementation of the visual design and product interaction • Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution • Identify and remove team impediments • Work with CPO and POs to align the roadmap to vision and continuous insights to ensure voice of the customer is heard • Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo • Attend events and sessions, promoting customer focus, and being visible at town hall events. • Synchronizing customer research and map customer journeys for the constituent across teams • Synthesize customer insights across research by each team at the journey level • Help define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements.

• Work with the product, business and technology teams to define, scope and manage the end-to-end product experience • Manage the design team activities from research and ideation through to execution and ensure consistent high-quality outcomes • Guide UX designers on design strategy related to research and insights generation and then execute high quality UX artefacts • Guide UI designers on executing best in class visual design work that is consistent, on brand and user backed • Work with the front end developers to ensure the successful implementation of the visual design and product interaction • Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution • Identify and remove team impediments • Work with CPO and POs to align the roadmap to vision and continuous insights to ensure voice of the customer is heard • Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo • Attend events and sessions, promoting customer focus, and being visible at town hall events. • Synchronizing customer research and map customer journeys for the constituent across teams • Synthesize customer insights across research by each team at the journey level • Help define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements.

Makro Pro is a leading retail brand in Southeast Asia, serving millions of customers through its extensive network of hypermarkets, supermarkets, and digital platforms. We focuses on delivering everyday value, convenience, and quality products, while continuously enhancing the customer experience through innovation and technology. Take your career to new heights in the future of e-commerce. Join our team and help us build Southeast Asia’s next unicorn. Your challenge: The Senior Manager, Product Designer sets the benchmark for creating rigorous research backed, end-to-end product experiences for customers that are easy to use, employ best-in-class design practices, and are based firmly in customer needs and business goals. They are chief collaborators with the business, technical, and product leaders to understand the vision, objectives, and transformation plans to help identify opportunities for competitive advantage. The Senior Manager, Product Designer is hands-on, planning and executing core activities such as research, synthesis and design execution, leading a team of product designers to to achieve exceptional customer-centered outcomes - Work with the product, business and technology teams to define, scope and manage the end-to-end product experience - Manage the design team activities from research and ideation through to execution and ensure consistent high-quality outcomes - Guide UX designers on design strategy related to research and insights generation and then execute high quality UX artefacts - Guide UI designers on executing best in class visual design work that is consistent, on brand and user backed - Work with the front end developers to ensure the successful implementation of the visual design and product interaction - Mentor and coach the design teams, specifically with new ways of working and mapping strategy to execution - Identify and remove team impediments - Work with CPO and POs to align the roadmap to vision and continuous insights to ensure voice of the customer is heard - Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo - Attend events and sessions, promoting customer focus, and being visible at town hall events. - Synchronizing customer research and map customer journeys for the constituent across teams - Synthesize customer insights across research by each team at the journey level - Help define and shape the experience strategy, facilitating work sessions with stakeholders and users to define key design goals and requirements.

• A Senior Product Owner has a deep understanding of the Retail industry and its ecosystem and builds close relationships with key stakeholders to ensure that the team’s effort is aligned with the overall strategy. • A Product Owner manages dependencies with other team’s functions while identifying, building, and managing strategic partnerships across the different teams. • They work closely within their team to ensure business value and user feedback are translated into new developments when necessary. • Product owners will be accountable for specific business KPIs based on the area of the product they are focused on. • End to end team output strategy from inception to production • Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements • Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders • Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team • Works closely with CPO to establish each product’s business value and support messaging, communication, and customer outreach as necessary • Facilitates release planning with stakeholders as well as weekly demos • Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design • Align outward facing product requirements and stakeholders

• Understand the User – Partner with product owners, researchers, and data analysts to uncover user needs, pain points, and motivations through interviews, analytics, and usability testing. • Design with Purpose – Create user flows, wireframes, prototypes, and high-fidelity UI designs that balance user experience, aesthetics, and business impact. • Data-Driven Decisions – Leverage user research, usability tests, and analytics to validate design decisions and iterate for improvement. • Collaborate Across Teams – Work hand-in-hand with developers, UX writers, and data scientists to ensure designs are feasible, functional, and aligned with the product vision. • Maintain Consistency – Contribute to and evolve the design system, ensuring a unified visual language across all platforms. • Stay Ahead – Keep up with UX/UI trends, competitor benchmarks, and industry innovations to introduce fresh, effective ideas. • Iterate & Improve – Regularly refine designs based on feedback, test results, and business insights.

• Work with development teams and product managers to ideate software solutions • Design client-side and server-side architecture • Ability to write effective database programs. • Develop and manage well-functioning databases and applications • Write effective APIs • Test software to ensure responsiveness and efficiency • Troubleshoot, debug and upgrade software • Create security and data protection settings • Build features and applications with a mobile responsive design • Write technical documentation • Work with data scientists and analysts to improve software