Sevaro

• Lead and manage telehealth implementation projects from kickoff through go-live. • Develop and maintain project plans, timelines, workflows, and implementation documentation. • Coordinate communication between internal teams and hospital stakeholders to ensure successful execution. • Manage multiple implementation projects simultaneously while meeting deadlines and operational goals. • Coordinate onsite implementation and training visits with hospital partners as needed. • Support operational collaboration with physician recruitment, credentialing, and licensing teams when applicable. • Review case logs daily for completeness and accuracy with same-day clinician follow-up when needed. • Review all reported issues and communicate updates to hospital stroke coordinators in real time whenever possible. • Review thrombolytic cases daily, identify delays or process improvement opportunities, and initiate root cause analysis for Door-to-Needle times exceeding benchmarks. • Manage documentation requests from hospital partners and coordinate provider follow-up promptly. • Escalate hospital concerns, case reviews, or operational issues appropriately for physician leadership review. • Collaborate daily with physician leads regarding ongoing quality initiatives and operational concerns. • Prepare and report monthly stroke quality metrics by site, provider, and organizational trends. • Participate in hospital stroke committee meetings and educational sessions. • Coordinate educational lectures, mock drills, and Sevaro training initiatives. • Assist in the development and maintenance of clinical workflows, protocols, and best practice guidelines. • Support pre-implementation meetings and onboarding activities for new hospital partners. • Review stroke alert workflows, protocols, and order sets for quality improvement opportunities. • Contribute to Sevaro’s Joint Commission accreditation maintenance by ensuring clinical workflows, case documentation, and quality processes meet or exceed applicable standards. • Fulfill administrator on-call responsibilities as assigned, ensuring continuity of operational support across all hours of service. • Serve as a primary operational contact for Sevaro clinicians throughout their engagement with the organization. • Address clinician questions, concerns, and operational needs while escalating issues appropriately. • Foster strong clinician relationships through responsive communication and operational support. • Own the day-to-day operational relationship with hospital partners from implementation through ongoing program management. • Serve as the primary operational contact for hospital stakeholders. • Coordinate onsite quality visits and service expansion initiatives. • Collaborate with hospital leadership and clinical teams to optimize telehealth workflows and patient care outcomes. • Provide educational resources and operational support to ensure successful program utilization.

Role Description Sevaro is continuing to build our Medical Staff Services and we are looking for Privileging Specialists to join our team! The ideal candidate is highly organized, adaptable, and comfortable managing multiple workflows simultaneously in a fast-paced healthcare environment. As Privileging Specialist for Sevaro Health, you will play a crucial role in the Medical Staff Services Department at Sevaro. Your responsibilities will encompass various tasks to ensure efficient operations. The following key duties are integral to the position: - Internal Records Management & Communications - Ensure electronic provider records are being maintained and updated timely, accurately, and regularly to reflect any changes in provider status or credentials. - Support the team in obtaining additional documentation and verifications as needed, ensuring all records comply with internal and external standards. - Ensure MSS Department processes are being followed regarding the storing, submission, and information sharing of all obtained, completed, confirmed, and created documentation. - Ensure current statuses and information is being documented/displayed in the appropriate areas timely. - Privileging Specialist Duties - Assist in creating abbreviated CVs for privileging and privileging needs as needed. - Request COI’s for assigned sites in accordance with process. - Ensure providers are registered with any state Patient Compensation Funds by communicating this information with the risk management department. - Advise Onboarding of any site-specific training courses / orientations, certifications, or education that must be completed for privileges to be approved and track their progress to ensure timely completion as needed. - Ensure OSS is appropriately assigned reappointments, enrollments, references, and other credentialing tasks; promptly review items personally when necessary, and ensure all tasks are completed in a timely manner. - Regularly communicate with assigned facilities' Medical Staff Professionals, ensuring timely responses to all queries; facilitate the resolution of outstanding items as requested by collaborating with internal and external stakeholders. - Maintain up-to-date knowledge of site-specific details, including meeting dates, workflows, and unique procedural nuances, and ensure all related systems and documentation are updated appropriately when changes occur. - Perform regular follow-up, as necessary, via telephone, email, and other available and necessary means of communication with both providers, medical staff offices, and other agencies. - Complete / facilitate completion, from start to finish, all steps necessary to submit complete and accurate pre-applications, initial applications, reappointments, add/change requests, and enrollment applications; including but not limited to supporting and/or supplemental documentation, current governmental health plan logins / connection requests are being completed, adding state licenses to NPPES, etc. - Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed. - Other Duties - Perform other job-related duties as required, adapting to new challenges and responsibilities as they arise. - Assist in audits and other administrative tasks assigned by management. - Participate in education sessions specific to corporate needs or job duties, whether locally or remotely, as needed. Qualifications - High school diploma/GED. - Ability to maintain a high level of confidentiality. - Strong organizational skills. - Proficiency in Microsoft Office, particularly Excel and Word. - Professional written and verbal communication and interpersonal skills required. - Ability to work efficiently in a remote environment; highly engaged and proactive, results-driven attitude.

Role Description Sevaro is seeking a detail-oriented and organized Primary Source Verification Specialist to join our Medical Staff Services team. In this role, you will be responsible for conducting comprehensive primary source verifications for physicians and advanced practice providers, ensuring all credentialing documentation is accurate, complete, and compliant with regulatory and organizational standards. The ideal candidate is highly organized, adaptable, and comfortable managing multiple credentialing workflows simultaneously in a fast-paced healthcare environment. Key Responsibilities - Review and assess provider documentation for completeness, accuracy, and authenticity. - Conduct primary source verifications of professional licenses, board certifications, training, education, and work history in accordance with company policy and regulatory standards. - Communicate directly with licensing boards, certification organizations, hospitals, and healthcare institutions to verify provider credentials. - Cross-reference provider-submitted information against primary source documentation to identify discrepancies or red flags. - Maintain accurate and up-to-date credentialing records within internal databases and systems. - Manage multiple credentialing and verification processes simultaneously while meeting established deadlines. - Complete and assemble verification packets for Credentialing and Licensing leadership review. - Prepare complete privileging packets in accordance with applicable proxy agreements and organizational requirements. - Maintain current documentation for all providers, including licensure, CME documentation, NIHSS certifications, collaborative agreements, and affiliations. - Request and track provider references in accordance with Primary Source Verification policies. - Create abbreviated provider CVs for credentialing and licensing purposes. - Coordinate and obtain provider signatures for facility enrollment and credentialing requests. - Communicate effectively with providers, medical staff offices, hospitals, and internal teams throughout the credentialing process. - Ensure all credentialing activities remain compliant with healthcare regulations, accreditation standards, and internal company policies. - Perform additional administrative duties and special projects as assigned. Qualifications - High school diploma or equivalent (GED) required. - Must have previous experience in healthcare credentialing, provider enrollment, medical staff services, or healthcare administration preferred. - Strong written and verbal communication skills. - Exceptional attention to detail and organizational skills. - Ability to handle confidential and sensitive information professionally. - Experience managing multiple projects and deadlines in a fast-paced environment. - Proficiency with Microsoft Office Suite and Google Workspace products. - Strong customer service and interpersonal communication skills. - Ability to adapt to evolving healthcare regulations, credentialing requirements, and operational processes. Benefits - Competitive compensation package - Health, dental, and vision insurance - 401(k) with company match - Stock equity participation - 100% remote role - 15 days PTO and paid company holidays - Opportunity to grow within a fast-paced, mission-driven healthcare technology organization - Collaborative and supportive team environment

• Collaborate with department leaders to assess current workflows and identify improvement opportunities. • Design and deploy intelligent tools for efficiency gains. • Translate complex challenges into technical solutions. • Serve as the AI partner for operations departments. • Define KPIs and success metrics for initiatives. • Develop dashboards and reporting tools.

Location: 100% remote with travel. NYC/ NJ base preferred. Reports To: Dr. Rajiv Narula, Founder and CEO About Sevaro Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. We exist to ensure that where you live does not determine whether you survive a stroke. Our Synapse AI platform powers real-time stroke routing, clinical documentation, and workflow optimization. We are not a call center. We are clinicians building technology for clinicians. Position Overview Sevaro is seeking a newly created, Chief of Staff position, directly supporting the CEO and Founder. This is not an administrative position. The Chief of Staff is the CEO's operational right hand: the person who turns strategy into execution, keeps cross-functional work moving, and ensures nothing falls through the cracks during a period of aggressive growth. You will sit at the intersection of clinical operations, commercial growth, and technology, with direct exposure to every strategic decision at the company. You will work alongside (not above) a dedicated Executive Assistant. The EA owns scheduling, travel, and day-to-day logistics. You own outcomes. A note on working style: the CEO is a founder and practicing vascular neurologist who built this company from the ground up while maintaining an active clinical practice. His calendar moves fast, his context-switching is constant, and his expectations are high. You will learn firsthand what it takes to build and scale a healthcare company as a physician-founder, from fundraising and product development to clinical delivery and policy advocacy. This role is built for someone who finds that kind of intensity energizing, not exhausting. What You Will Do Operational Execution and Accountability - Own the CEO's operating rhythm: leadership meetings, board prep, quarterly planning, and cross-functional reviews. - Track and drive follow-through on strategic commitments across sales, clinical operations, and product teams. - Build and maintain the company's internal scorecards, KPIs, and reporting cadences so leadership always knows where we stand. - Serve as the connective tissue between departments, catching misalignment early and resolving it before it becomes a bottleneck. Strategic Projects and Growth Initiatives - Lead high-priority, time-bound projects from scoping through delivery. Examples include new market entry analysis, strategic partnership development, and multi-stakeholder program design. - Prepare business cases, partnership frameworks, and strategic memos that move decisions forward. - Manage RFP responses and partnership due diligence when opportunities arise. - Coordinate across clinical, commercial, and product teams to execute on CEO-driven initiatives without creating organizational drag. Internal Communications and Team Alignment - Draft internal communications, all-hands agendas, and leadership updates on behalf of the CEO. - Prepare talking points, briefing documents, and follow-up materials for investor meetings, conferences, and key stakeholder conversations. - Act as a sounding board for the CEO on organizational design, hiring priorities, and team dynamics. - Help manage the company’s advisory board, including scheduling, preparation of materials, follow-ups, and maintaining strong relationships with advisors on behalf of the CEO. Organizational Scaling - Identify operational gaps and build lightweight processes that create clarity without bureaucracy. - Help design and implement infrastructure for a company transitioning from startup scrappiness to scaled execution. - Support recruiting efforts for senior hires by managing candidate pipelines, coordinating interviews, and developing offer strategies. Who You Are - 5+ years of experience in management consulting, healthcare operations, venture-backed startups, or a chief of staff/business operations role. - You are a fast learner and quick thinker. You pick up new domains rapidly, whether that is clinical workflow, payer contracting, or product architecture, and you contribute meaningfully within days, not months. - You thrive on complex problems and find energy in ambiguity. You can take limited data, incomplete information, and a tight deadline and still produce a clear recommendation with a structured path forward. - You have strong analytical ability that spans finance, clinical operations, and technology. You can build a financial model, read a P&L, interpret clinical outcome data, and evaluate a product roadmap in the same week. - You are effective across multiple stakeholders: hospital administrators, neurologists, sales teams, engineers, investors, and policy advocates. You adjust your communication style without losing clarity or conviction. - You are a clear, concise communicator who can write a board memo, run a leadership meeting, and give the CEO candid feedback in the same afternoon. - You get the job done. Period. You have a bias toward action, you do not wait for permission to solve problems, and you take personal pride in delivering excellent work. “Good enough” is not in your vocabulary. - Healthcare experience is strongly preferred. Familiarity with hospital systems, payer dynamics, or healthtech is a significant advantage. What Sets This Role Apart This is direct access to a founder and CEO who is simultaneously running clinical operations and building a technology company. You will not be siloed. You will see the full picture: revenue strategy, clinical quality, product development, policy advocacy, and fundraising. You will also have visibility into and access to the CEO’s personal network, which spans healthcare executives, investors, policy leaders, and professional athletes. Beyond the business, the CEO leads an international non-profit focused on stroke education and rural healthcare access, is the author of a children’s book series on stroke recognition, and spends his nights and early mornings seeing patients pro bono. This role will give you meaningful exposure to mission-driven work that extends well beyond the company’s commercial goals. The exposure and experience you gain here will be unlike anything available in a siloed corporate role. Compensation - Competitive base salary commensurate with experience. - Equity participation. - Benefits package including health, dental, and vision. - 401(k) with company match. - PTO and paid holidays. - Technology stipend and equipment provided. - Flexibility to work remotely with periodic travel to hospital partner sites and company events.

• Develop and execute a scalable, AI-first marketing strategy aligned with Sevaro’s growth objectives. • Differentiate Sevaro in a competitive telehealth and health tech landscape. • Build and optimize a modern marketing stack leveraging AI tools for predictive analytics, content generation, segmentation, and campaign automation. • Design systems that enable rapid experimentation, iteration, and performance optimization. • Use AI to enhance personalization, targeting, and conversion across campaigns. • Partner with Business Development and Leadership to drive and/or automate campaign systems, pipeline growth and revenue impact. • Build and execute multi-channel growth campaigns across inbound, outbound, and account-based strategies. • Implement AI-enhanced lead scoring, attribution modeling, and funnel optimization. • Analyze CAC, LTV, and funnel conversion metrics to drive decisions. • Own Sevaro’s digital presence and performance marketing strategy (SEO, SEM, paid media, website). • Leverage AI tools to optimize ad targeting, on-brand content, creative testing, and campaign performance at scale. • Build and scale automated nurture campaigns and lifecycle marketing workflows. • Drive high-velocity, AI-assisted content creation across channels. • Experience working with both predictive and generative AI technologies and tools and demonstrate the ability to distill technical concepts for a variety of audiences. • Lead implementation of AI tools across the marketing function (ChatGPT, HubSpot AI, etc.). • Build automated workflows and playbooks to improve speed, efficiency, and scalability. • Establish dashboards and reporting systems for real-time performance tracking. • Continuously test emerging AI tools for competitive advantage. • Refine Sevaro’s brand narrative in a tech-enabled healthcare landscape. • Utilize and manage Sevaro's LinkedIn and other social media pages in creative and efficient ways. • Use data and AI insights to inform messaging and segmentation. • Analyze market trends and competitors to identify growth opportunities. • Differentiate Sevaro in the healthcare and telehealth landscape with proven KPIs and methodologies. • Manage external agencies and vendors focused on performance and ROI. • Integrate AI tools into vendor workflows. • Ensure alignment across internal and external stakeholders.

• Develop and execute a scalable, AI-first marketing strategy aligned with Sevaro’s growth objectives • Build and optimize a modern marketing stack leveraging AI tools for content generation, segmentation, and campaign automation • Design systems that enable rapid experimentation, iteration, and performance optimization • Use AI to enhance personalization, targeting, and conversion across campaigns • Partner with Business Development and Leadership to drive pipeline growth and revenue impact • Build and execute multi-channel growth campaigns across inbound, outbound, and account-based strategies • Implement AI-enhanced lead scoring, attribution modeling, and funnel optimization • Analyze CAC, LTV, and funnel conversion metrics to drive decisions • Own Sevaro’s digital presence and performance marketing strategy (SEO, SEM, paid media, website) • Leverage AI tools to optimize ad targeting, creative testing, and campaign performance • Build and scale automated nurture campaigns and lifecycle marketing workflows • Drive high-velocity, AI-assisted content creation across channels • Lead implementation of AI tools across the marketing function (ChatGPT, HubSpot AI, etc.) • Build automated workflows and playbooks to improve speed, efficiency, and scalability • Establish dashboards and reporting systems for real-time performance tracking • Continuously test emerging AI tools for competitive advantage • Refine Sevaro’s brand narrative in a tech-enabled healthcare landscape • Use data and AI insights to inform messaging and segmentation • Analyze market trends and competitors to identify growth opportunities • Manage external agencies and vendors focused on performance and ROI • Integrate AI tools into vendor workflows • Ensure alignment across internal and external stakeholders

• Develop and execute a scalable, AI-first marketing strategy aligned with Sevaro’s growth objectives • Build and optimize a modern marketing stack leveraging AI tools for content generation, segmentation, and campaign automation • Design systems that enable rapid experimentation, iteration, and performance optimization • Use AI to enhance personalization, targeting, and conversion across campaigns • Partner with Business Development and Leadership to drive pipeline growth and revenue impact • Build and execute multi-channel growth campaigns across inbound, outbound, and account-based strategies • Implement AI-enhanced lead scoring, attribution modeling, and funnel optimization • Analyze CAC, LTV, and funnel conversion metrics to drive decisions • Own Sevaro’s digital presence and performance marketing strategy (SEO, SEM, paid media, website) • Leverage AI tools to optimize ad targeting, creative testing, and campaign performance • Build and scale automated nurture campaigns and lifecycle marketing workflows • Drive high-velocity, AI-assisted content creation across channels • Lead implementation of AI tools across the marketing function (ChatGPT, HubSpot AI, etc.) • Build automated workflows and playbooks to improve speed, efficiency, and scalability • Establish dashboards and reporting systems for real-time performance tracking • Continuously test emerging AI tools for competitive advantage • Refine Sevaro’s brand narrative in a tech-enabled healthcare landscape • Use data and AI insights to inform messaging and segmentation • Analyze market trends and competitors to identify growth opportunities • Manage external agencies and vendors focused on performance and ROI • Integrate AI tools into vendor workflows • Ensure alignment across internal and external stakeholders

• Develop and nurture high-impact relationships with key stakeholders at partner hospitals and health systems. • Serve as a clinical subject matter expert and trusted liaison to hospital leadership and clinical teams. • Lead a consultative, technology-focused sales approach to secure new hospital partnerships. • Manage the contracting and onboarding process for new partners. • Collaborate cross-functionally with Sevaro’s clinical, implementation, and executive teams to ensure smooth program deployment and sustained partnership success. • Identify growth opportunities within existing accounts and propose innovative, tech-enabled service enhancements. • Translate Sevaro’s technology-driven solutions into clear, compelling benefits for clinical and administrative audiences. • Represent Sevaro at industry events, conferences, and partner meetings as needed. • Ensure alignment between partner goals and Sevaro’s mission, maintaining exceptional client satisfaction.

• Develop and execute a comprehensive, results-driven marketing strategy aligned with Sevaro’s growth objectives • Manage and optimize marketing budget, channels, and vendors to drive measurable ROI • Oversee brand consistency, messaging, and visual identity across all external touchpoints • Create marketing collateral and campaigns supporting growth across client, provider, and patient audiences • Collaborate cross-functionally with Business Development, Operations, and Recruitment teams to ensure marketing alignment with sales goals and new business opportunities • Analyze market trends, customer insights, and the competitive landscape to identify strategic growth opportunities • Design and execute integrated lead generation campaigns that drive inbound interest and sales pipeline growth • Report regularly on campaign performance, marketing attribution, funnel conversion, and marketing-sourced revenue • Lead Sevaro’s digital presence, including website optimization, SEO/SEM, and paid media • Manage and grow Sevaro’s social media strategy and content across LinkedIn, Twitter/X, and other channels • Own marketing automation workflows and nurture streams to support the sales funnel • Leverage AI and automation platforms (e.g., HubSpot, Google Analytics, AI tools) to improve campaign targeting, personalization, and performance • Establish and track KPIs to measure campaign effectiveness, CAC, LTV, and marketing ROI • Continuously experiment with and optimize marketing tactics based on data and performance insights • Manage relationships with external vendors, including design, media, content, and web development partners • Ensure vendor deliverables align with brand standards, timelines, and strategic goals • Coordinate with agencies to supplement internal marketing capabilities as needed