SC Johnson Europlant

• Develop, implement, and track strategic sales plans and initiatives to meet defined goals within a defined book of healthcare business • Build and maintain strong relationships with key decision-makers across the respective healthcare end users, GPOs, and distributor partners • Negotiate contracts including pricing, terms, and service agreements • Conduct Quarterly Business Reviews (QBRs) and Joint Business Planning (JBP) sessions with key healthcare accounts as well as key distributor partners, ensuring alignment to business goals and performance metrics • Resolve customer issues promptly and effectively • Ensure long-term customer satisfaction, increase customer retention and mitigate churn • Accurate & complete customer relationship management (CRM) Updates • Drive new business development efforts to support top-line growth, including identifying and securing new healthcare opportunities • Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives • Oversee sales forecasts, budgets, and key performance metrics • Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goals • Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence • Partner with Field Sales and National Distribution to secure and execute new business conversions • Enable Field Sales team to execute the national/headquarter strategy or new business conversion plans through clearly defined process, expectations, and targeted training and communication • Represent the company at key trade shows and customer meetings