Scale Computing

Title: Salesforce Administrator Location: Indianapolis, IN // Austin, TX Job Type: Full-time Department: Strategic Account Management Job Description: This is a full-time, hybrid position based in Austin, TX or Indianapolis, IN and requires on-site presence multiple days per week. Who We Are Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. Job Overview Our Business Systems Team is looking to hire a general Salesforce Administrator in Indianapolis, IN or Austin, TX. The Administrator will support internal and external users on the Salesforce platform and other integrated systems. We believe best-ever experiences start from the inside out - so this means we're looking for an approachable, friendly team player. Responsibilities - Manage incoming ticket requests from internal users - Provide real-time support for issues relating to Salesforce and other integrated systems - Assist with break/fix requests - Assist in system testing to ensure enhancements work properly - Handle ad hoc report & dashboard requests - Contribute to adoption by improving the user experience through standardization, documentation, training, and ongoing usability improvement initiatives - Collaborate with internal teams to understand their needs and develop Salesforce solutions for them - Use tools such as DataLoader, Workbench, & Excel for data scrubbing, manipulation, and inserting new records - Maintain and customize objects, record types, page layouts, fields, flows, approval processes, profiles, roles, security settings, sharing, validation rules, and alerts - Leverage declarative tools to enhance system configurations while adhering to best practices Requirements Required Qualifications - 2+ years of Salesforce experience + Salesforce Certified Platform Administrator certification, required - Bachelor's degree or equivalent work experience - Understands the Salesforce database structure & best practices - Takes initiative and delivers results with minimal supervision - Strong business acumen, technical aptitude, analytical skills, & attention to detail - An excellent communicator who is efficient and effective with customers and colleagues via web conferences, email, and in-person across roles and varying skill sets Preferred Qualifications - Salesforce Ecosystem Tools: CPQ, Lightning, Service Cloud, Experience Cloud, Pardot - Workflow & Automation Platforms: Zapier, Formstack, Jotform - Document & e-Signature Tools: Dropbox Sign, PandaDocs, Box, Docusign, Adobe Sign - Technical Salesforce Utilities: Salesforce Workbench, DataLoader, APEX, or similar development/debugging tools - Positive attitude and growth mindset Perks of Scale Computing - Competitive Health Plan including Medical, Dental, Vision, STD, LTD, & Life Insurance options beginning on first of the month following date of hire - 401(k), FSA, HSA - Casual dress code - Fully stocked kitchen - Vibrant and Inclusive Workplace Atmosphere - Paid company holidays - Discretionary time off policy - Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.

Title: Account Development Representative Job Description: Job Type Full-time Description Location: Hybrid - Indianapolis, IN | Austin, TX | Tallahassee, FL Department: Sales Reports to: Senior Director, Sales Administration Job Description: Who We Are Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. Job Overview The Account Development Representative (ADR) is an entry-level sales role at Scale Computing, serving as the first point of contact for prospective clients. In this role, you'll engage and qualify both inbound and outbound leads, converting interest into high-value opportunities for our Regional Sales Teams. This position is designed as a launchpad for motivated individuals who are ready to master the art of prospecting - with a clear, defined path from ADR to Regional Sales Associate (RSA) and beyond. Responsibilities: - Execute high-volume outreach across email, phone, chat, and social channels to engage prospective clients - Engage with Marketing-led Sales Assigned Leads (SALs) to qualify prospect needs and advance them through the pipeline - Identify and reach out to Sales Qualified Leads (SQLs) to develop new relationships and expand our pipeline - Create, test, and refine outreach cadences to continuously improve conversion metrics - Log all activity meticulously in Salesforce and Salesloft, maintaining clean and accurate records - Deliver weekly productivity reports to the Senior Director, Sales Administration - Coordinate seamless handoffs of qualified prospects to Regional Sales Teams, and build expertise in Scale Computing's products, competitive landscape, and the unique challenges our customers face Requirements Required Qualifications: - At least 1 year of experience in an inside sales role (ADR, BDR, or SDR) with a demonstrated track record of hitting or exceeding targets - Must reside in or be able to commute to one of our hub locations: Indianapolis, IN; Austin, TX; or Tallahassee, FL, with the ability to work in-office a minimum of 3 days per week - Results-driven and resourceful, with a low fear of rejection and a readiness to engage with prospects within the first two weeks Preferred Qualifications: - Familiarity with Salesforce; Salesloft experience is a strong plus - Strong written and verbal communication skills - Eagerness to build knowledge of Scale Computing's products, the competitive landscape, and the unique challenges our customers face - Ability to manage high-volume outreach while staying organized and detail-focused - Team-oriented with a proactive approach and a drive to continuously improve Education or Experience - Bachelor's or associate degree preferred - Equivalent experience in a sales environment will be considered Perks of Scale Computing - Health benefits start on first of the month following date of hire - 401(k), FSA, HSA - Casual dress code - Fully stocked kitchen - Vibrant and Inclusive Workplace Atmosphere - Paid company holidays - Discretionary time off policy - Flexible work environment and an opportunity to grow as we grow. Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale Computing was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment; more empowered employees are more productive employees. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer. Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check. Salary Description $55,000 OTE (base + commission)