SafeBreach

Role Description SafeBreach is seeking a Senior Technical Account Manager to serve as a trusted advisor to our large enterprise customers—driving value, adoption, and growth with our industry-leading exposure validation platform. In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams. Qualifications - 5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies - Strong experience with MITRE ATT&CK framework and detection engineering principles - Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools - Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux) - Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV) - Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption - Skilled at cross-functional collaboration, project ownership, and managing complex technical implementations - Clear, confident communicator with the ability to engage both technical teams and executive stakeholders - Willingness and ability to travel up to 15% for customer onsite visits, team alignment meetings, or industry events Requirements - Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup - Provide expert technical guidance throughout the customer lifecycle, promoting best practices and removing technical blockers - Manage customer relationships proactively to meet established SLAs through strategic advisories, regular check-ins, and clear communication - Drive product adoption and expansion by translating usage data into actionable insights and advising on optimization strategies - Collaborate cross-functionally with Product, Engineering, Sales, and Support teams to advocate for customer needs and resolve technical/business issues - Use tools like Gainsight to track customer engagement, identify risks early, and ensure a seamless customer experience - Work independently during APAC business hours while maintaining alignment with global teams Benefits - Excellent growth opportunities: Make an impact and advance your career - Fully remote work and flexible PTO - Highly competitive salary and equity grants - Health, dental and vision insurance - Generous parental leave - Monthly phone and internet stipend - Learning & Development stipend - Competitive employee referral bonus program

Role Description You’re a detail-oriented, systems-savvy marketing operations professional—equally at home architecting HubSpot workflows as you are diving into Salesforce data to hunt down attribution gaps. We’re pioneers and innovators in the Adversarial Exposure Validation and CTEM markets, and we need someone who can keep our marketing engine running at full speed while our team builds pipeline and grows our brand. We are looking for a Temporary Senior Marketing Operations Manager to cover a 4-month contract. This is a unique opportunity for an experienced marketing operations professional to make an immediate and meaningful impact—owning the systems, data, and programs that power our entire go-to-market engine. If you thrive in fast-paced environments, are a champion of data hygiene, and can context-switch from HubSpot lifecycle construction to investigating how to embed AI into workflows for manual task reduction to a Salesforce lead routing issue without missing a beat, we invite you to apply! Qualifications - 5+ years of experience in marketing operations in a B2B SaaS environment - Expert-level proficiency in HubSpot (lifecycle stages, workflows, data hygiene) - Strong Salesforce experience including lead routing, campaign attribution, opportunity management, report building - Hands-on experience with WordPress (landing page creation, forms, troubleshooting) - Deep expertise in marketing analytics and attribution models across multiple platforms (report building, data interpretations, communicating results) Requirements - Extensive experience with HubSpot and Salesforce is required - Experience supporting both marketing and sales teams in a B2B SaaS environment is preferred - Experience with ZoomInfo and Dreamdata (or a similar data analytics platform) preferred - Familiarity with Zoom Webinar and/or ON24 for webinar operations preferred - Cybersecurity or startup experience is a strong plus Benefits - Fully remote work - Flexible time off policy - Monthly phone and Internet stipend - Learning & Development stipend - Competitive employee referral bonus program Company Description SafeBreach is the only Adversarial Exposure Validation solution built for large, complex environments—validating defenses before and after a breach. With proactive control testing (Validate), live post-breach propagation (Propagate), and an AI engine that accelerates analysis and remediation, we simulate attacker behavior to show not just where defenses could fail, but exactly how a threat actor could move and their potential impact. Powered by SafeBreach Labs and the industry's largest threat library, we help teams continuously validate and strengthen their cyber resilience.