SAFE Credit Union

Role Description Deposit Operations Specialist Responsible for analyzing accounts for levies and garnishments, account maintenance processing and resolutions. Responsible for analyzing, researching, and maintaining a broad knowledge of deposit product laws and regulations to ensure operational expertise for deposit related products. Recommends process updates for deposit product policies and procedures. Handles telephone inquiries and requests from members. Assists with member transactions and issue resolution, as required. Qualifications - Preferred knowledge of SAFE’s products and services, banking practices, operations, policies, and data processing. - Thorough understanding of the state and federal regulations pertaining to levies, legal requests, and share charged-off accounts. - Preferred knowledge within Fiserv DNA Core Banking System. - Bachelor's degree from a four-year college or university, and three to five years of work-related experience in a full-service financial institution; or an equivalent combination of education, training, and experience. Requirements - Knowledge and experience with Microsoft Office products (Outlook, Teams, Word, Excel). - Working knowledge of DNA banking platform preferred. - Must be a self-starter, able to work without constant supervision. - Strong written and verbal communication skills. - Excellent multitasking, organization, time management, research, communication, and problem-solving skills. - Demonstrated ability to work in a team environment. - Ability to quickly adapt and openly embrace change. Benefits - Professional Development Opportunities: Offering training programs, workshops, and mentorship. - Recognition and Appreciation: Regularly acknowledging employee achievements and contributions. - Flexible Work Arrangements: Providing options for remote work and flexible scheduling. - Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment. - Career Growth: Clear paths for career advancement and internal promotions. - Work-Life Balance: Encouraging a healthy balance between professional and personal life. - Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles. - Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging. - Wellness Programs: Promoting physical and mental health through wellness initiatives and resources. - Strong Leadership: Having leaders who inspire, support, and guide their teams effectively. - Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.