Sacred Byte

• You'll handle day-to-day IT operations for our clients and contribute to internal security projects: • Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace • Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers • Triage first-line support tickets (password resets, access requests) and escalate complex issues • Run weekly maintenance checks: patch status, backup logs, security alerts • Document fixes and runbooks so processes are repeatable • Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development