rtNOW

Role Description This is a remote position. rtNOW is a pioneer in bringing highly qualified telerespiratory therapists to the front of pulmonary care. Remote positive airway pressure device set up's are a growing field requiring individuals with experience and expertise in educating and assisting patients with their PAP machines. This position interfaces with patients, assisting them with all their PAP needs, to help maintain quality data to manage our durable medical equipment business. The position is virtual and is an area of service that allows respiratory therapists to interact directly with patients who have pulmonary disease. Excellent communication skills via telephone, video chat, text or email are expected. Attention to detail, prompt, and accurate work is expected to educate and serve both patients and support our DME clients. Respiratory therapists hired for this position work remotely and will be responsible for computer technology and stable Wifi access and will provide their own computer support. Reporting: This position will report to the appointed supervisor within the rtNOW organization. Qualifications - Experience in educating and assisting patients with PAP machines. - Excellent communication skills via telephone, video chat, text, or email. - Attention to detail and ability to work promptly and accurately. - Ability to work remotely with stable Wifi access and provide own computer support. Requirements - Set-up patients with PAP equipment and supplies. - Provide patient use instruction, follow up & troubleshooting of all CPAP set ups. - Consult with patients/customers to answer questions regarding sleep therapy, equipment, risks, costs, and other general concerns. - Responsible for patient compliance program including phone calls, data downloads. - Interface with Providers to provide sleep therapy. - Maintain medical databases, ensuring complete and accurate medical records and documentation. - Strictly following policy and procedure to complete the remote patient monitoring tasks. - Adhere to HIPAA guidelines.

Role Description This is a remote position. rtNOW is a pioneer in bringing highly qualified telerespiratory therapists to the front of pulmonary care. Remote positive airway pressure device set ups are a growing field requiring individuals with experience and expertise in educating and assisting patients with their PAP machines. This position interfaces with patients, assisting them with all their PAP needs. The position is virtual and is an area of service that allows respiratory therapists to interact directly with patients who have pulmonary diseases. Excellent communication skills via telephone, video chat, text or email are expected. Attention to detail, prompt, and accurate work is expected to serve both patients and support physician clinic staff deliver virtual remote patient monitoring follow up to avoid readmissions and to teach and support the patient. Respiratory therapists hired for this position work remotely and will be responsible for computer technology and stable Wifi access and will provide their own computer support. Position responsibilities: - Receive a patient into the adherence process - Assess patients needs for achieving adherence based on information supplied by set up RT, EHR, and other data sources - Per protocol, create a communication plan with the patient - Clinical support for internal team members to answer questions/resolve issues - Maintain medical databases, ensuring complete and accurate data recording and documentation - Follow the chain of command and chain of communication to report important information back to the team lead and/or client - Independently work to find solutions to problems - Understanding of all CPAP/BiPAP equipment and be willing to train on new devices as needed Qualifications - Minimum Associate Degree in Respiratory Therapy - Registered Respiratory Therapy credential - State licensure(s) in assigned service location as needed - Actively licensed in SC - Computer / Laptop with operating system no greater than 6 years old - Internet browser and desktop application use skills - Follows policy and procedures to complete tasks - Adhere to HIPAA guidelines - Home health / durable medical equipment expertise - Pre Employment Drug Screening Requirements - Sitting, computer work, typing - Mental acuity to track and maintain details and multiple step processes - Possible mental stress dealing with patients Work Environment - Telehealth - Office setting Work Schedule - Monday through Friday with occasional weekend availability needed - Varied hours to meet the needs of the patients and business - Status: Full-time, 40 hours per week - Hours: Days/Evening/Every 4th Saturday rotation from 9am-1pm Benefits - Health - Vision - Dental - 401k - PTO