RHC Group Management LLC

Role Description This position is responsible for developing and managing key components of the organization’s risk management program to reduce clinical, operational, and regulatory risk across a national, multi-site ambulatory medical group. The Senior Manager will implement systems for incident reporting, risk assessment, claims management, and performance improvement, with the goal of improving patient safety and reducing organizational exposure. This role does not initially have direct reports but may support future team development as the function grows. The Senior Manager will work closely with physician leadership, clinical operations, legal, compliance, and executive leadership to execute risk mitigation strategies and support enterprise-wide quality and safety initiatives. Operating Responsibilities - Support the development and ongoing management of the organization’s risk management program, including policies and procedures - Identify, assess, and mitigate clinical, operational, and regulatory risks - Manage incident/occurrence reporting processes, investigations, and root cause analyses (RCA/FMEA) - Analyze trends in incidents, near misses, and claims and recommend performance improvement actions - Partner with clinical and physician leadership to support quality, patient safety, and patient experience initiatives - Coordinate with legal counsel and insurers on claims management and documentation - Support regulatory audits, inspections, and compliance activities - Develop and deliver risk management and patient safety training for staff and providers - Maintain dashboards and reporting on risk, safety, and quality metrics; provide insights to leadership - Support emergency preparedness and business continuity planning efforts Qualifications - Strong knowledge of healthcare risk management, malpractice, and patient safety principles - Understanding of regulatory and accreditation requirements (e.g., HIPAA, CMS, state regulations) - Experience with incident reporting systems, root cause analysis, and performance improvement methodologies - Ability to collaborate and influence across clinical, physician, and operational teams - Strong analytical, problem-solving, and communication skills - Ability to work effectively in a remote, multi-site environment - Proficiency with standard business and reporting tools (e.g., Microsoft Office Suite, data/reporting platforms) Requirements - Bachelor’s degree required; Master’s degree (e.g., Healthcare Administration, Nursing, Public Health, or related field) preferred - Certified Professional in Healthcare Risk Management (CPHRM) or equivalent preferred - Clinical background (e.g., RN or other licensed clinician) required