REP - Revenue Excellence Partners

• In this role you lay the foundation for optimal performance by successfully onboarding new SDRs and supporting your team in a motivating, nurturing and challenging way so our sales talent can continue to thrive. • The role gives you the opportunity to contribute strategically and help drive REP's success and growth. • As Team Lead you are responsible for one of our SDR outbound teams of up to 12 SDRs and, with a coaching leadership style, ensure the achievement of sales goals and KPIs. • You will also focus on outbound initiatives: you test new strategies, iterate on them and analyze their success in close collaboration with the leadership team, deriving new best practices and playbooks. • As a leader you are accountable for the team’s performance and enable it through coaching, training and 1:1 sessions. • You are a player-coach: you lead by example with successful calling and set the standard for your team. • You are always at the forefront during events and campaigns. • As Team Lead you are also responsible for 10+ clients: with your solution-oriented approach, strong communication skills and a pronounced customer-first mindset you ensure sustainable support for both clients and internal teams. • You work closely with Customer Success and the leadership team to ensure smooth coordination and continuous improvements in the outbound process.

• Ensure that every new client project starts in a structured, transparent, and efficient way: with a clearly defined setup, fast time-to-value, and a smooth handover to the Growth team. • Own the entire customer onboarding phase: from sales handover to call kickoff and the handover into the Growth stage. • Set up the basic project framework including tooling, process templates, and tracking logic (in close internal coordination). • Prepare and internally communicate lead-sourcing parameters. • HubSpot data maintenance and management.

• You identify potential customers (B2B) and proactively reach out to them by phone or via digital channels • You conduct structured initial conversations and qualify leads according to clear criteria • You work with prepared call scripts and playbooks — and contribute your own ideas • You reliably document your results in the CRM system • You collaborate closely with our project managers and provide valuable market feedback • You continuously develop through coaching, feedback and community best practices