Red Oak ISD

• Manage a portfolio of existing client accounts, ensuring high levels of satisfaction, retention, and engagement. • Identify and activate upsell and cross-sell opportunities by aligning client needs with Red Oak's expanding product suite. • Serve as the primary point of contact for client communications, issue resolution, and strategic planning. • Collaborate with Sales, Product, and Client Success teams to ensure seamless onboarding, adoption, and ongoing value delivery. • Take the lead on expansions and amendments, ensuring accuracy, compliance, and timely execution. • Monitor account health metrics, usage trends, and client feedback to proactively address risks and uncover growth opportunities. • Maintain a deep understanding of Red Oak's platform capabilities and how they can be applied to solve client-specific challenges. • Stay informed on industry trends, regulatory changes, and client business developments to provide relevant, forward-looking guidance. • Represent Red Oak at client meetings, industry events, and conferences to strengthen relationships and promote our brand.

Design and develop scalable full-stack applications while translating complex UX designs into precise implementations. Collaborate cross-functionally to integrate AI features and ensure high-quality code through testing and documentation.