Red Badger

Role Description We are looking for a Principal Delivery Consultant with a strong track record of large-scale delivery experience to ensure successful delivery of programmes of work at Red Badger. As a Principal, you are a discipline expert. You set the benchmark for quality and best practice. You are passionate about what you do and motivate those around you. You are a strong consultant who can foster positive and trusted relationships with our clients. As a Principal Delivery Consultant, you will take responsibility for the quality of delivery across a client engagement with multiple cross-functional teams, maintaining alignment with Red Badger ways of working, while empowering the Delivery Leads on each team you support to drive quality and product delivery with autonomy. You will be reporting into the Business Unit (Cell) Delivery Director, working closely with a cross-functional leadership team consisting of Cell MD, Delivery Director, Technology Director and Product Director and other Principal roles. The Principal Delivery Consultant will focus on: - Successful delivery of client outcomes across multiple-team programmes - Consulting the client to define and execute a strong delivery strategy - Quality of delivery using Lean and Agile methodologies - Empowering, coaching and supporting delivery leads - Delivery Discipline Leadership Key Responsibilities - Discipline expertise - Accountable for programme level planning and alignment, data based forecasting, reporting, and identifying and resolving organisational level risks, impediments or blockers - Accountable for delivery quality across the client engagement ensuring consistency of approach and a clear governance framework - Enabling continuous improvement and high quality outcomes through the promotion of lead agile methodologies - Driving successful project delivery, collaborating within a team of Delivery Leads - Managing project/programme finances and working with cell leadership to drive account profitability - Championing the Delivery discipline on complex digital transformation projects - Collaborative leadership - Commercial awareness and input to account planning with Cell leadership - Influence and align client organisation and badger teams to lean and agile practices - Responsible for account level delivery leadership and governance - Collaborate with the Principal Product and Technology roles to give delivery teams space and autonomy to thrive - Support shaping new sales opportunities and contracts - Client influencer - Setting and implementing a delivery strategy and framework across multiple teams for clients to solve large scale and complex problems - Aligning stakeholders across the client organisation to the delivery strategy by contextualising your decisions through influence and diplomacy - Communicate with confidence to a broad range of stakeholders and client teams - Become a trusted advisor to our clients by collaborating with them to deliver business and user value - Build Red Badger capability - Caring for peoples’ careers and wellbeing, with the potential for line management responsibilities - Providing discipline coaching and mentoring, supporting and inspiring all the Delivery Leads within the client engagement - Contribute to Red Badger’s place in the industry - Provide Delivery discipline thought leadership and contribute to the growth of Red Badger brand in the industry - Champion Red Badger’s ways of working: cross-functional teams, continuously delivering value, building quality - Be an ambassador for Red Badger, and an advocate for ‘doing the right thing’, ‘doing the thing right’ by supporting and enabling others to do so Qualifications - Expert practitioner of agile and lean practices drawing on inspiration from established frameworks and able to adapt based on environment and circumstances - Focused on data-driven delivery, using data to drive decisions and help others to do the same - Ability to understand and forecast key deliverables and communicate a project’s status clearly with senior stakeholders - Exceptional communication, negotiation and facilitation skills - Comfortable operating in ambiguity with a proven track record of delivering quality digital products in complex environments - Outcome and value-driven, able to articulate the user and business value of the work delivered - Comfortable managing, coaching and mentoring other Delivery Leads - Agile and lean advocate that can coach and educate without being dogmatic - Commercially savvy, able to draft contracts for new engagements and contribute to a sustainable account strategy Requirements - Experience starting or introducing the delivery community of practice or guild in a previous organisation - Experience hiring and staffing a new delivery team - Public speaking or producing content experience on lean and agile delivery in the industry - Ability to identify ways to improve the delivery discipline’s outward-facing reputation - Clear opinions on the effectiveness of different frameworks and methodologies Benefits - Annual £2,000 training budget - Enhanced pension with employer contribution of up to 5% of your salary - Group Life Insurance - Income Replacement Benefit - Critical Illness Cover - Private Medical Insurance - Your choice of hardware and mobile phone - £2,000 home-office set up budget and contribution to home broadband - Matched (pre-tax) charity GAYE donations - Cycle to work - Enhanced parental leave

• Managing design stakeholders & coaching clients or your team to help them exercise Design Thinking, Lean UX & Lean principles, and Human Centred Design. • Designing and facilitating workshops and design sprints • Conducting user research and user testing • Consulting a product owner with backlog prioritisation • Prototyping at various levels of fidelity - from paper to hi-fi click-throughs • Auditing existing user experience