Recharge Inc.

Role Overview The Storefront Team at Recharge is responsible for storefront widgets and backend services. These inject Recharge features; Subscriptions, Bundles, and Loyalty benefits into our merchant’s checkout experience. They handle 2.5M+ sessions per day and are some of our highest scale components in our platform. Checkout performance is critical to driving merchant revenue. As a result our widgets require high performance and stability. In addition to building the widgets that live on a merchant’s storefront, our team also develops the experiences in our Merchant Portal that let merchants create, configure, and customize those widgets, as well as manage subscription Plans for their products. In this role, you’ll focus on frontend architecture and delivery across our embedded storefront surfaces. You’ll partner closely with backend engineers to ensure our frontend experiences are secure, observable, resilient, and easy for merchants to adopt. Our Frontend Stack (primary): JavaScript/TypeScript, Vue.js, React, Remix, Sentry Supporting ecosystem (collaboration): Python (FastAPI/Flask), REST APIs, CDN, event-driven messaging, MySQL/NoSQL, GCP, Docker/Kubernetes, Splunk/SignalFx Who you are We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering: - You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems - You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new libraries and services to stakeholders - You love the fast-paced nature of the eCommerce world - You love rapid iterative design, testing, and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value. - You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction. - You are good with working around existing systems and developing creative solutions to new and difficult problems. Execution: You want to get things done. You’re energized by getting product in front of customers, and prefer an iterative approach with regular deliveries to your stakeholders versus all-at-once major releases. You hold yourself accountable for shipping regularly. You understand customer feedback is key in building the right thing and are flexible to handle changes in direction. Engineering excellence: You have experience in a variety of contexts, working with frontend, backend, infrastructure, and data. You’re confident reviewing PRs, discussing optimization strategies, and getting into the details as needed to make sure a high-quality product goes out the door. Communication: You are a sound communicator across multiple mediums, including in-person, video, chat, and written documentation. You understand that being a senior level engineer is to be engaged in discussions, coach your fellow teammates, and effectively communicate technical designs and implementations. Pragmatic: You productively work with your leadership, your product counterparts, and your team to deal with the realities on the ground on a day-to-day basis. You know plans change and markets change, and you believe you have what it takes to respond effectively to them. Kindness and respect: You believe that there’s a right way to be part of the team, and it comes from having respect for yourself, your team, your leaders, and your stakeholders. You engage in meaningful exchanges, valuing feedback and diverse perspectives. Bonus Experience: - Experience in e-commerce - Experience building within Shopify’s ecosystem - Ability to write Python and contribute to backend tasks What you’ll do - Live by and champions all of our core values (#accountability, #collaboration, #iteration, and #details) - Build, maintain, and debug high-impact, high-performance, high-scale products enabling our merchants storefront experiences. - Perform thorough code reviews and provide useful constructive feedback. - Embrace rapid iterative design, testing, and development to gain context and understanding along the way informing the next useful step in delivering value - Develop proof of concepts and incremental features within the merchant experience ecosystem, while ensuring contributions meet Recharge design and code standards - Investigate, analyze, and evangelize programming methodologies - Champion good habits (development techniques, security, and tech debt balance) amongst your peers while advocating for improved engineering standards, tooling, and processes - Collaborate with product and engineering management to inform roadmap timeline and identify approaches to release product features incrementally - Participate in all phases of the Product Development Lifecycle with product and engineering management to inform technical viability of product and engineering initiatives for key stakeholders - Contribute to cultivating a positive team environment - Demonstrate a willingness to lean in as needed when duty calls What you’ll bring - 5+ years of relevant development experience in fast-paced environments - Willingness to learn and experiment to reach a desired outcome - A knack for engineering simple solutions to solve complex problems - Experience building, launching, and supporting new product features - Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes - Ability to demonstrate high self-sufficiency to take on and complete projects promptly - Ability to work remote-first in a high-growth company - We need our engineers to be versatile, display ownership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward - Exceptional analytical, communication, and interpersonal skills - Willingness to develop, maintain, and debug product features throughout the stack - Demonstrable expertise with JavaScript/Typescript Experience / Education / Qualifications - 5+ years of experience with a major modern Web UI framework (e.g. ReactJS, Vue) - Prior e-commerce experience preferred - Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience That said, we know people have varied backgrounds. If you don't meet 100% of the requirements, but you know you can do the job, we believe in you! We'd love for you to apply anyway, and tell us why you'd be a great addition to the team. Compensation Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package. - Hiring range in the US $148,000 USD - $185,000 USD - Hiring range in Canada $140,000 CAD - $175,000 CAD Application window anticipated to close: 5/1/2026. If you’re interested in this opportunity, please submit an application as soon as possible.

Role Description The Foundations Services team at Recharge builds and operates many core systems & services that power our platform. We’re responsible for our event-driven implementations, integrations with partners such as Shopify, and the webhooks that connect Recharge to the broader ecosystem. Each week our system handles more than a billion events. You’ll enjoy working on this team if you’re passionate about distributed systems, solving challenges around scale and performance, and collaborating with skilled engineers who care deeply about reliability and quality. Our Tech Stack: - Python - Flask - GCP - Kubernetes - Dapr - Redis - MySQL/NoSQL - Terraform - Docker - Splunk - Chronosphere - Sentry Qualifications - 5+ years of backend experience with technologies such as Python, GCP (Cloud Functions, Pub/Sub), MySQL, and Redis. - Comfortable in distributed, event-driven, and cloud-native environments. - Prior e-commerce experience preferred. - Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience. Requirements - Communicate clearly across remote channels and contribute thoughtfully to discussions, planning, and reviews. - Approach challenges with initiative and accountability, balancing pragmatism with technical depth. - Balance pragmatism and high standards – know when to move fast and when to dig deeper for quality, maintainability, and scale. - Collaborate effectively across engineering, product, and leadership to deliver scalable, maintainable solutions. - Contribute to a healthy team culture through kindness, respect, and openness to feedback and diverse perspectives. Benefits - Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. - Salary ranges are designed to be competitive and aligned with country-specific practices. - Individual compensation is determined by skills, qualifications, and experience. - Hiring range in the US: $148,000 USD - $185,000 USD. - Hiring range in Canada: $140,000 CAD - $175,000 CAD. What you’ll do - Champion and embody our core values – accountability, collaboration, iteration, and attention to detail. - Perform thorough code reviews and provide constructive, actionable feedback. - Embrace rapid, iterative design, testing, and development to deliver value while continuously learning. - Demo your work regularly to teammates and peers. - Promote strong engineering habits, including sound development practices, security awareness, and thoughtful management of technical debt. - Advocate for improved standards, tooling, and processes across the team. - Partner with product and engineering management to shape roadmaps, plan timelines, and release features incrementally. - Participate in all phases of the product development lifecycle, helping assess the technical feasibility of new initiatives. - Contribute to a positive, supportive team culture grounded in shared ownership and accountability. - Collaborate across the Platform Services team and the wider engineering organization to deliver impactful, reliable systems. Application Information If you don't meet 100% of the requirements, but you know you can do the job, we believe in you! We'd love for you to apply anyway, and tell us why you'd be a great addition to the team. Application window anticipated to close: 5/1/2026. If you’re interested in this opportunity, please submit an application as soon as possible.

Role Description We’re hiring a Customer Success Manager (Tier 3) to support a growing segment of Recharge merchants who rely on our platform to power critical parts of their eCommerce subscription business. This role is ideal for a CSM who enjoys moving quickly, digging into technical details, and turning customer opportunities into measurable outcomes. You’ll own a book of growth-stage merchants and be accountable for retention, adoption, and long-term success. The Tier 3 Customer Success team sits at the intersection of product expertise, merchant strategy, and commercial outcomes. This team stands out for its technical depth, bias toward action, and close partnership with multiple other departments at Recharge. The work this team does directly impacts Recharge’s ability to retain and grow merchants as they scale—making it critical to our long-term success. - Own and manage a book of 40–60 growth-stage merchants, driving strong retention through proactive risk management and customer advocacy. - Build a deep understanding of each merchant’s business goals, technical setup, and success metrics to guide meaningful adoption of Recharge features. - Lead regular business reviews and success planning conversations that align merchant goals with measurable outcomes. - Partner closely with Sales to support renewals, expansions, and upsell motions through thoughtful account planning and execution. - Use data and customer health signals to prioritize work, identify risk, and uncover growth opportunities. - Act as a trusted guide through support and product-related issues, setting clear expectations and driving resolution efficiently. - Live by and champion our values: Accountability, Collaboration, Iteration and Details. Qualifications - Experience managing a book of business with accountability for retention and product adoption in a SaaS environment (eCommerce and Shopify experience strongly preferred). - Demonstrated technical aptitude, with the ability to quickly learn product behavior, understand integrations or APIs, and explain technical concepts clearly to customers. - Experience supporting customers with semi-complex workflows or technology stacks (eCommerce and Shopify experience strongly preferred). - Comfort using data and tools like Salesforce, Looker, or similar platforms to assess customer health and inform decisions. - Ability to balance empathy with strong judgment—knowing when to listen and when to drive toward resolution. - Confidence collaborating cross-functionally with Sales, Product, Technical Support and Implementations to achieve shared outcomes. - A growth mindset and coachability, with comfort receiving and applying feedback in a fast-moving environment. Requirements - Interview recording & AI notetakers: To protect privacy, legal compliance, and interviewer/candidate experience, recording, transcribing, or using AI notetaker tools during interviews is not permitted without our prior written consent. Handwritten notes are welcome. If you need an accommodation (e.g., captions), email recruiting@getrecharge.com before your interview—we’ll arrange an approved solution. Compensation - Recharge’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. - Salary ranges are designed to be competitive and aligned with country specific practices, while individual compensation is determined by skills, qualifications, and experience. - The compensation listed is not inclusive of any equity and benefits that might exist in your total compensation package. - Hiring range in USD (total On Target Earnings): $84,706 USD OTE - $105,882 USD OTE. - Hiring range in CAD (total On Target Earnings): $81,882 CAD OTE - $102,353 CAD OTE.