Rancho Santiago Community College District

Role Description The ideal candidate will demonstrate cultural competency in serving diverse community college populations, including faculty, management, and students from varied ethnic, racial, cultural, and socioeconomic backgrounds. This includes those with differing abilities, AB 540 students, DACA recipients, Foreign Residents, VACA participants, and Continuing Education students. They will support RSCCD’s mission to promote self-awareness, knowledge, and communication skills, enabling all members of the college community to participate creatively and confidently in an ever-changing world. Candidates will contribute to an inclusive and collaborative workplace culture that supports the diverse needs of faculty, management, staff, and students. They will effectively provide services and support to individuals with differing academic preparation levels and unique learning or workplace needs, ensuring equitable access and opportunities for success. Candidates should demonstrate: - Cultural competency - Sensitivity - Equity-mindedness - Commitment to anti-racism Through their role, they will empower students to achieve their educational and career goals while promoting a positive and inclusive environment where faculty and management can thrive, fostering creativity, confidence, and lifelong learning throughout the college community. Qualifications - AA degree and three years work experience, or five years of progressive admissions experience, with a major emphasis in technology or online services. - Knowledge of online information records systems and A&R technology as it relates to registration, admissions, attendance, grades, archiving, and record keeping is required. - Clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds of community college students, staff, and the community. Requirements - Analyze and correct state mandated Management Information System (MIS) reports, as well as 320 apportionment reports. - Assist the Dean or Registrar with attendance collection and reporting of census data, optical imaging, and the archiving of faculty and student records. - Assist Information Technology Services (ITS) with all A&R requirements needed for Online Records. - Represent A&R user interests for student database in technology-related meetings. - Attend and participate in all user group meetings related to technology. - Coordinate all activities associated with a student information system, including ongoing system enhancements and system upgrades. - Review and recommend software modifications in relation to the ongoing maintenance of a student information system. - Assess and coordinate computer training needs for A&R staff, as well as other departments. - Ensure effective utilization of computer system capabilities by the end users (staff, students, and faculty). - Train users (staff and faculty) in the operation of a student information system. - Assist with long-term, technology related planning in A&R for the student database (SIS). - Develop, implement, coordinate and direct Admission and Records services, particularly online records. - Coordinate, edit, and verify evaluations, rosters, grade functions and online grade reporting. - Coordinate project activities related to archiving, optical imaging, and is the liaison for all counseling needs related to the imaging system. - Serve as a liaison with the optical imaging system vendor for system upgrades and troubleshooting. - Provide operational feedback to ITS on the current imaging system and work with ITS staff to solve the interfacing issues. - Work directly and consult with vendors that support Admission software, division deans and other directors regarding procedures. - Act as a resource person, providing technical assistance and policy information to staff and students regarding interpretation of Education Code/Title V regulations and policy. - Serve on college committees related to Admissions and ITS technology issues. - Coordinate census, grade, and roster procedures. - Attend conferences, as needed, to remain current with technology and regulations. - Analyze and review applications, registration and attendance reports for state MIS and 320 apportionment report. - Schedule, train and provide work direction to support staff. - Help resolve student complaints and problems. - Coordinate the distribution of memos/information for all grade-related functions in Admissions, including rosters and attendance forms. Benefits - Health benefits - Retirement plans - Professional development opportunities - Flexible work schedules Company Description Rancho Santiago Community College District (RSCCD) is one of the most established districts in the state and has been in operation for nearly 50 years. Located in the heart of Orange County, it is one of the largest of California's 72 community college districts, based on the number of credit and non-credit students. RSCCD encompasses 25 percent of Orange County's total area and serves a population of more than 700,000 residents. - Includes Santiago Canyon College and Santa Ana College. - Serves a diverse student population of approximately 55,537 students. - Is a proud Hispanic Serving Institution (HSI). - Commits to fostering student-centered values among employees.