Raiô Benefícios

Develop scalable and reliable systems in an environment that values autonomy, continuous learning, and high-quality engineering.

• Ensure the reliability, stability, performance and cost-efficiency of Raiô's platforms, working closely with engineering and product teams. • Define, monitor and evolve reliability and performance indicators (SLIs/SLOs), establishing effective alerts and continuous improvement routines. • Manage production incidents, conducting root cause analysis and implementing corrective and preventive plans, with a focus on learning and system evolution. • Design, deploy and evolve observability practices (logs, metrics and tracing), improving predictability and reducing time to resolution for failures. • Develop and maintain automations and infrastructure as code, ensuring consistent, secure and reproducible environments. • Structure and evolve operational practices: routines, playbooks/runbooks, change management, metrics review and capacity planning. • Lead, together with engineering teams, technical and architectural decisions aimed at resilience, scalability and cost optimization. • Drive continuous improvements in operational processes, security, availability and cost control in cloud environments. • Promote best practices in reliability, operations and engineering, raising the overall technical level of the team.