Queen's University

Role Description Reporting to the Director, Prospect Development, the Associate Director, Prospect Management is responsible for providing operational leadership in transforming prospect data into actionable insights that drive strategy and decision-making to advance the University’s fundraising success. This role partners closely with frontline fundraisers and Advancement leadership to provide strategic prospect management support and ensure disciplined portfolio management, prospect assignment governance, and pipeline movement through a combination of data analytics, reporting, trend analysis, and continuous improvement of prospect management systems and workflows. Duties and Responsibilities: - In consultation with the Director, Prospect Development, leads the prospect management program, managing strategic prospect assignment, portfolio composition, and prospect movement to maximize fundraising potential. - Sets prospect management priorities to support campaign goals and partners with prospect research to provide multi-faceted views on portfolios and pipelines. - Serves as a trusted advisor and subject matter expert to frontline fundraisers and Advancement leadership, recommending prospect assignments, reassignments, and clearances based on business rules. - Advises senior Advancement leadership on prospect management strategy through analysis of donor capacity, engagement, and portfolio performance. - Supports a data-driven decision-making culture, providing university leaders with insights that inform campaign strategy, pipeline development, and fundraising opportunities. - Independently identifies, devises, and implements strategic plans to advance short and long-term priorities in support of Advancement and university fundraising goals. - Develops, implements, and maintains prospect management policies, procedures, and standards to ensure fundraising activities follow best practices. - Leads analysis of prospect and pipeline data, assessing portfolio health, solicitation progress, and other performance metrics. - Documents and prioritizes data needs, identifies process gaps, and implements improvements to enhance CRM functionality. - Develops and manages systems and procedures to identify and evaluate potential major and principal gift donors. - Trains staff on prospect management concepts, portfolio/proposal best practices, and effective use of CRM. - Partners with Advancement teams to ensure appropriate data access, definition, documentation, governance, and reporting. - Develops clear and measurable key performance indicators (KPIs) and goals for Prospect Management engagement strategies. - Plans, prioritizes, and manages the work of employees, providing strategic and tactical advice, guidance, and coaching. - Manages performance by establishing performance standards and conducting talent reviews. - Assesses staff training and development needs and ensures that employees receive necessary training. - Investigates, addresses, and resolves employee/labour relations issues. - Undertakes other duties as assigned and in support of the unit and/or department. Qualifications - University degree. - Minimum five years of progressive professional or managerial experience in fundraising, prospect research, or data analytics. - Clear understanding of and strict adherence to ethical fundraising standards and supporting legislation. - Demonstrated expertise in prospect management, portfolio optimization, and leveraging data to drive strategic decision-making. - Proven ability to analyze complex datasets and translate findings into actionable recommendations. - Experience leading continuous improvement initiatives and optimizing systems and workflows. - Proven leadership and management experience. - Experience preparing briefing notes, proposals, and other fundraising materials. - Proven experience in strategy development and implementation. - Proven experience leveraging and optimizing CRM and data management systems. - Advanced knowledge of operating systems including Office 365 and database packages. - Knowledge of the Canadian philanthropic and university environment. - Consideration will be given to an equivalent combination of education and experience. Requirements - Strong alignment with Advancement values: Integrity, inclusivity, accountability, collaboration, and service. - Demonstrated commitment to fostering a diverse and inclusive work environment. - Ability to work effectively and collaboratively at all levels across the university. - Ability to manage multiple projects simultaneously and prioritize high-impact initiatives. - Highly motivated and results-driven individual. - Strategic and innovative thinker. - Advanced analytical, interpretive, and problem-solving skills. - Superior written, verbal and interpersonal communication skills. - Impeccable attention to detail and accuracy. - Ability to identify and respond to the needs and interests of varied audiences. - Adept at leveraging data and prospect intelligence. Benefits - Employment equity and diversity in the workplace. - Support for applicants requiring accommodation during the recruitment process. Company Description Queen’s University is the Canadian research intensive university with a transformative student learning experience. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.