Protera Health

Role Description Protera Health is seeking an experienced Data Analyst to lead and support data operations, reporting, analytics, and customer data management across the organization. This highly visible, cross-functional role will closely collaborate with leadership, operations, product, engineering, and customers. The ideal candidate is passionate about solving complex problems, working with healthcare data, developing reporting infrastructure, and empowering organizations to make better decisions through data. This is a unique opportunity for someone who wants broad ownership in building the data foundation of a rapidly growing healthcare company. Key Responsibilities - Manage customer data implementations and ongoing data operations - Process, validate, and reconcile eligibility, claims, enrollment, and member roster files - Develop and maintain dashboards, reports, and operational metrics - Create engaging, customer-facing reporting and analytics - Analyze healthcare claims, utilization, engagement, and outcomes data - Support data movement across Salesforce, Healthie, reporting systems, and customer platforms - Identify opportunities for automation and process improvement - Participate in customer meetings related to data, reporting, and implementations - Partner with operations, product, and engineering teams to solve business problems using data - Document workflows, reporting logic, and data processes Qualifications - 3+ years of experience in data analytics, healthcare analytics, business intelligence, or related fields - Experience with healthcare claims data - Strong SQL skills - Proficiency with dashboarding and reporting tools - Analytical problem-solving abilities and keen attention to detail - Excellent communication and organizational skills - Ability to work independently in a fast-paced environment - Skill in explaining technical concepts to non-technical audiences Preferred Qualifications - Experience with Salesforce data and reporting - Experience with healthcare eligibility and enrollment data - Background in healthcare, digital health, health plans, or value-based care - Experience with data warehousing and ETL processes - Startup experience - Familiarity with predictive analytics or statistical modeling Benefits - Fully remote (United States) - Competitive compensation based on experience - Bonus opportunity - Equity opportunity - Healthcare benefits - PTO - 401(k)

Role Description We are seeking a highly motivated, board-certified (or board-eligible) Primary Care Sports Medicine Physician to join our expanding remote care team. This is an exciting opportunity to provide high-quality, evidence-based musculoskeletal and sports medicine care to a broad range of patients across the United States—all from the convenience of your home office. You will be a core member of our virtual clinical staff, collaborating with PTs, orthopedic surgeons, and health coaches in a mission-driven, technology-enabled environment. - Conduct comprehensive virtual evaluations for sports medicine and general musculoskeletal complaints - Diagnose, manage, and create treatment plans for a wide array of injuries and conditions, including acute and overuse sports injuries, joint pain, and movement disorders - Order and interpret appropriate diagnostic imaging or labs as clinically indicated - Develop and oversee evidence-based, patient-specific treatment plans, including activity modification, rehabilitation, and return-to-play guidance - Educate and empower patients on injury prevention, performance optimization, and long-term health strategies - Participate in interdisciplinary case reviews, collaborating closely with PTs, orthopedic surgeons, and health coaches - Identify red flags and coordinate timely escalation to higher levels of care as appropriate - Actively contribute in clinical protocol development and telemedicine best practices initiatives - Maintain detailed, accurate, and timely electronic health records - Participate in regular team meetings and continuous learning sessions Qualifications - Board-certified (or eligible) in Family Medicine, Internal Medicine, Emergency Medicine, or Pediatrics with fellowship training in Primary Care Sports Medicine - Passionate about sports medicine, musculoskeletal health, and innovative care models - Experienced in remote/telemedicine care (preferred but not required) - Strong communicator with excellent interpersonal skills - Comfortable leveraging digital health platforms and electronic health record (EHR) systems - Committed to collaborative, multidisciplinary care and continuous professional development - Adaptable, proactive, and enthusiastic about working in a fast-paced startup environment Requirements - MD/DO degree with active, unrestricted medical license in at least one US state - Board certified or board eligible in Primary Care Sports Medicine (FM/IM/EM/Peds routes all welcomed) - Willingness to pursue additional state licenses as needed - At least 2 years clinical experience (fellowship may count) - Reliable high-speed internet and professional remote workspace Benefits - 100% remote, flexible position - Competitive compensation, commensurate with experience - Bonus/equity opportunity - Comprehensive health insurance benefits (medical, dental, vision) - 401(k) - Paid time off (PTO) - Meaningful work improving patient lives and outcomes daily - Opportunity to contribute to protocols, innovation, and clinical leadership at a growing startup

Role Description Protera Health is seeking a Director of Enrollment & Engagement to optimize the patient journey from outreach through successful enrollment and ongoing engagement. This is a highly operational, hands-on leadership role focused on driving enrollment growth, improving patient experience, building scalable workflows, and leading a high-performing engagement team. The ideal candidate is organized, responsive, data-driven, and excited to build within a fast-moving healthcare startup. As a core member of the Operations team, you will own patient enrollment and engagement KPIs while leading the systems, workflows, and team members responsible for patient conversion and engagement. You will work cross-functionally across operations, marketing, systems/product, analytics, and clinical teams to improve every step of the patient journey. In the near term, the primary focus is enrollment growth and orientation-to-program conversion. Over time, the role will expand to include patient retention, re-engagement, surveillance pathways, and patient experience optimization. Key Responsibilities - Own patient enrollment and engagement KPIs - Optimize conversion across outreach, onboarding, orientation, and enrollment workflows - Lead and develop patient engagement team members - Improve communication quality, responsiveness, and patient experience - Partner with systems/product teams to improve workflows, automation, reporting, and operational efficiency - Utilize Salesforce and operational data to identify trends and improvement opportunities - Monitor operational metrics and pipeline performance - Conduct patient experience and drop-off analysis - Help develop retention, re-engagement, and surveillance workflows - Build scalable operational processes to support company growth Qualifications - 5+ years of experience in operations, enrollment, engagement, call center leadership, customer success, or related fields - Experience managing operational or patient/customer-facing teams - Experience with Salesforce or similar CRM/workflow platforms - Strong operational, organizational, and problem-solving skills - Excellent communication and leadership abilities - Data-driven mindset with experience managing KPIs and operational metrics - Healthcare or digital health experience preferred, but not required - Startup experience or builder mentality strongly preferred Benefits - Fully Remote (United States) - Competitive compensation with bonus potential - Equity opportunity - Healthcare benefits - PTO - 401(k) - Opportunity to make a meaningful impact in patients’ lives daily Company Description Protera Health is a health-tech startup transforming musculoskeletal (MSK) care through a multidisciplinary, technology-enabled approach. Founded by orthopedic surgeons and value-based care experts, our mission is simple: treat patients as we would our own loved ones. We help patients with back, neck, and joint pain regain function, reduce pain, and improve quality of life through personalized virtual care pathways and ongoing support.

Role Description We are seeking a highly analytical, operationally rigorous Director of Finance & Payer Contracting to help build and scale the financial infrastructure of the company during a critical growth phase. This is a high-visibility role reporting directly to executive leadership with exposure to enterprise payer partnerships, healthcare regulatory strategy, and company-level operational planning. Dual reporting to the CEO and CFO. The Director of Finance will lead day-to-day finance operations, financial planning and analysis, multi-entity accounting coordination, payer contract financial modeling, and cross-functional support for health plan partnerships. This individual will also serve as a key liaison between executive leadership, legal counsel, and internal stakeholders on payer contracting workflows and MSO-PC operational alignment. The ideal candidate combines: - Strong healthcare finance capabilities - Operational discipline and comfort navigating ambiguity - Strategic thinking paired with hands-on execution - Willingness to operate in a fast-paced startup environment - Experience in healthcare services, provider organizations, value-based care, digital health, MSOs, or payer contracting environments is strongly preferred. Qualifications - 5+ years of experience in finance, FP&A, strategic finance, healthcare finance, accounting, or related fields - Experience working within healthcare services, provider organizations, digital health, MSOs, health plans, or value-based care environments - Strong financial modeling and analytical capabilities - Advanced Excel / Google Sheets proficiency - Experience managing complex operational workflows with strong attention to detail - Excellent communication and cross-functional collaboration skills - Ability to thrive in a fast-moving startup environment Requirements - Experience supporting payer contracting workflows or reimbursement modeling - Familiarity with MSO-PC structures - Understanding of healthcare reimbursement mechanics, claims/payment timing, and provider compensation structures - Exposure to Medicare Advantage and value-based care arrangements - Experience serving as a liaison with healthcare legal counsel - NetSuite or healthcare ERP experience - Experience supporting board reporting, fundraising diligence, or strategic planning - CPA, MBA, or healthcare finance background is a plus Benefits - Competitive base salary based on expertise - Performance bonus opportunity - Equity participation - Remote flexibility - Opportunity to help shape a rapidly growing healthcare company at an early stage

Role Description Are you a passionate and experienced Musculoskeletal (MSK) Physical Therapist (PT) eager to be part of an innovative healthcare startup? Protera Health is seeking a dedicated Physical Therapist to join our core clinical team, delivering exceptional virtual orthopedic care to patients nationwide. This role offers the unique opportunity to provide direct patient care while also contributing to a startup and shaping the future of MSK healthcare. Key Responsibilities - Conduct initial PT evaluations for newly enrolled patients, including functional assessment and goal setting. - Develop and update individualized home exercise programs (HEP) and self-management plans. - Provide follow-up PT visits, progressions/regressions, and care plan modifications based on patient response. - Identify red flags and coordinate escalation to the medical team (physicians/APPs) when appropriate. - Educate patients on condition management, activity modification, ergonomics, and pain science principles as appropriate. - Collaborate regularly with physicians, advanced practice providers, physical therapists, and health coaches to ensure favorable patient outcomes. - Engage with the broader clinical team to discuss complex cases and share best practices. - Adhere to and help refine clinical protocols and standard operating procedures. - Participate in clinical and operational initiatives to enhance patient care. Qualifications - Licensed Physical Therapist (PT) (active, unrestricted). - Minimum of 2 years of MSK/Orthopedic physical therapy experience. - Strong commitment to delivering top-tier MSK care with empathy and efficiency. - Excellent communication, organizational, and time-management skills. - Ability to work independently while contributing to a collaborative team environment. - Enthusiastic about healthcare innovation and digital health solutions. - Reliable high-speed internet and a quiet, professional remote workspace. - Willingness to obtain additional state licenses as needed. Preferred Qualifications - Experience delivering PT via telehealth (virtual MSK care). - Background in health-tech. - Experience working within a multidisciplinary healthcare setting. - Flexibility in availability to meet shifting patient demands; at times mornings are needed; other times more evenings are needed. - Additional licensure in any of the following states: MI, WI, FL, GA, PA, MN, IA, OH, MA. Benefits - Fully remote position: ability to work from home. - Competitive compensation with bonus potential: based on experience and skill set. - Equity options: benefit from the growth of the company. - Healthcare benefits. - PTO. - 401k. - Make an impact: be part of a company that is changing lives daily!