Pottencial Seguradora S.A

• Collaborate with development, infrastructure, and security teams to design, build, and maintain reliable and scalable systems; • Participate in planning and executing load, chaos, and failover tests, focusing on risk mitigation and identification of bottlenecks; • Develop and maintain automation tools for monitoring, deployment, rollback, and incident response; • Monitor and respond to critical incidents, conducting root cause analysis (RCA) and proposing preventive actions; • Support the evolution of CI/CD processes, infrastructure as code (IaC), and security; • Lead automation, observability, and performance initiatives for critical systems; • Design, implement, and evolve monitoring, metrics, distributed tracing, and logging solutions; • Conduct incident reviews (postmortems) with root cause analysis and structured action plans; • Identify and apply continuous improvements to SLOs, SLIs, and SLAs; • Act as a focal point for failure mitigation, recovery, and continuity plans; • Drive a culture of reliability and resilience across the organization; • Mentor junior and mid-level professionals, promoting technical training and best practices.