Poms & Associates

• Conduct risk control and safety audits at client facilities, including: Traveling to client locations to perform on-site assessments, Leading opening and closing meetings with client representatives, Performing facility walkthroughs to identify potential loss exposures and safety hazards, Documenting observations through detailed field notes and photographs, Preparing photo-illustrated digital reports using Poms Risk Organizer (PRO) • Provide expert consultation services to clients by: Responding to safety and compliance concerns in dynamic, high-pressure environments, Evaluating client challenges and developing practical solutions for implementation, Helping clients understand factors contributing to workers’ compensation, general liability, and automobile claim trends, Assisting with the development and implementation of regulatory, safety, and environmental compliance programs • Develop and deliver occupational health, safety, and environmental training programs for supervisors and employees across various industries. • Support the continued growth and enhancement of Poms’ risk control service offerings. • Maintain professional expertise through continued education, professional development, and relevant certifications. • Manage additional projects, research, and responsibilities as assigned.

• Provide executive oversight and strategic leadership for complex, high-exposure liability claims, including general liability, auto liability, umbrella/excess, and professional liability • Serve as a senior claims advocate for key clients, managing catastrophic, litigated, and sensitive claims • Advise clients on coverage interpretation, liability assessment, reserve strategy, and settlement approach • Lead claim reviews, reserve evaluations, and litigation strategy meetings with carriers and defense counsel • Oversee litigation management practices, including selection, coordination, and performance oversight of defense counsel • Evaluate litigation strategies, budgets, and outcomes to ensure alignment with client objectives • Monitor verdict, settlement, and legal trend developments impacting liability exposures • Proactively escalate and resolve claim handling issues related to coverage disputes, delays, or service concerns • Develop and implement claims best practices, standards, and training across the brokerage • Lead internal training sessions on E&O trends, exposures, and coverage strategies • Perform other duties, projects, and research as assigned