Planned Parenthood CWNY

Role Description In support of PPCWNY’s mission, the Medical Biller has the overall responsibility to ensure effective billing and collections on all patient accounts. - Reviews all Tasks assigned to the individual/workgroup. - Aggressively follows up on all unpaid accounts to ensure that the A/R benchmark targets are met or exceeded. - Answers patient calls and addresses questions related to insurance and patient responsibility. - Works in conjunction with other staff to successfully meet internal goals. - Performs all duties in accordance with established agency policies, protocol and the In This Together services ethos, workplace values, and service standards. - Notifies Billing Manager of any collection or workflow issues. - Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs. Qualifications - Associate’s degree in business, accounting, business administration, or a related field or equivalent combination of education and experience. - Minimum three years of experience in medical billing/collections. - Minimum three years of experience with computerized billing/receivables system and reports. - Experience with EPIC preferred. - Ideal candidate will have one of the following certifications, but is not required: Registered Health Information Administrator (RHIA), Certified Health Information Technician (CHIT), Certified Coding Specialist (CCS), Certified Medical Billing Specialist (CMBS), or Certified Professional Coder (CPC). - Must be sensitive to patient’s financial and clinical needs while maintaining the patient’s confidentiality. - Experience in insurance guidelines and programs (i.e., Medicaid and Medicare). - Knowledge of ICD-9/10, HCPCS and CPT codes. - Extensive experience with follow-up on unpaid claims within standard billing cycle timeframes. - Extensive experience with appealing insurance companies for denied claims. - ERA payment posting experience. - Must be able to multi-task and work in a fast-paced environment effectively under deadlines. - Accuracy and attention to detail is essential. - Extensive experience in researching issues and providing resolutions. - Strong analytical and problem-solving skills. - Must be able to work independently and as a team player. - In-depth knowledge of Government and non-Government payer sources. - Experience working with databases and Microsoft Office (i.e., Excel and Word). - Ability to work a flexible schedule (i.e., early mornings and evenings). - Must have top-notch customer service and follow-up skills. - Ability to read and interpret medical procedures and terminology. - Planned Parenthood seeks candidates who are proficient in two or more languages. Requirements - Standard health center environment. - Well-lit/ventilated. - Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation. - Ability to lift 25 pounds with or without an accommodation. - May experience visual fatigue working at computer with potential extended periods of sitting. - Ability to travel to all agency locations as assigned. - This is a full-time, 40 hour a week, position; regular schedule will be Monday – Friday with occasional evenings and weekends. Benefits - Pay for this position ranges from $21.89 to $25.36/hour. Actual compensation will be determined by experience and other factors permitted by law. - Extensive benefits package with generous Paid Time Off. - 10 paid holidays. - Affordable medical, dental, and vision options. - Health Savings Account or Flexible Spending Account. - 401(k) with match. - And much more!