Penguin Ai

Role Description You’ll own high‑impact visual work across brand, web, decks, and campaigns. This is a production role involving shipped work, not side projects. You’ll craft Figma systems, magazine‑grade decks, campaign creative, and assets for events and social. Working alongside our Marketing Manager, you’ll collaborate with Product, and Ops to make our brand feel intentional, consistent, and unmistakable. Your Day-to-Day Superpowers: What You’ll Actually Do: - Design end‑to‑end creative that ships: brand assets, web screens, landing pages, campaign creative, and master Google Slides templates - Build and maintain clean, componentised Figma files (auto layout, components, variables) - Own deck design: master templates, layout, typography, and turning 40 slides into a magazine‑grade narrative - Produce pixel‑perfect production files for digital, event, and print use; hand off clear specs to engineers and vendors - Push on creative strategy: provide a clear point of view, question assumptions, and improve briefs - Sweat the details: kerning, hierarchy, alignment, iconography, and visual consistency - Iterate quickly with product, marketing, and content to deliver measurable campaign and conversion outcomes Qualifications - 2–3 years in‑house or agency product/brand/design experience with real production work (not templates) - Portfolio that shows a distinct artistic voice across brand, web, decks, and campaigns; examples that shipped to customers - Figma fluency: auto layout, components, variables, clean file organisation - Google Slides mastery: master templates, layout systems, and strong slide craftsmanship - Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Canva - Strong written and spoken English; comfortable with async remote collaboration across US time zones - A point of view: able to push back constructively, improve briefs, and defend design choices - Meticulous attention to detail; focus on alignment, spacing, typographic rhythm matter to you Bonus Points: Your Secret Weapons! - You’ve delivered AI or automation projects that deliver measurable undeniable impact - You've not just survived but thrived in the beautiful chaos of a high-growth startup - Background in healthcare, health‑tech, or enterprise B2B - Illustration skills or an illustrator mindset - Experience as a one‑ or two‑person design team at an early‑stage startup - Motion design (After Effects, Lottie) for social and event video - Experience with Webflow or handing off clean Figma specs to developers - Event/experiential design experience (booth graphics, signage, swag) - Light HTML/CSS for landing pages and email templates The Culture Fit: Join Our Colony! - You like your coffee with a side of delightful chaos - You're fuelled by complexity and obsessed with delivering amazing results - You want to deliver something that fundamentally matters, transforms healthcare and ultimately saves lives Education & Qualifications: Brainiac Basics - A Bachelor's degree in a related field or relevant experience Comp & Perks: Because Even Superheroes Need Support! - Competitive salary: We reward greatness! - Medical, vision, and dental coverage: Keep you healthy and smiling - Generous vacation policy and company holidays: Recharge and conquer! - A front-row seat in one of healthcare's most exciting AI companies – witness history in the making

Role Description You are the clinical source of truth for how Penguin Ai turns health plan UM and medical policy text into structured, machine‑readable logic. This is not chart review - you validate the AI’s decomposition of policies into discrete questions, answers, decision points, and data facts so our UM Agent Suite can act reliably and audibly at scale. Your judgment is the gateway between narrative policy and production logic. Your Day-to-Day Superpowers: What You’ll Actually Do: - Validate AI policy decompositions: Confirm that AI‑generated questions, answers, decision points, and data facts reflect the clinical intent, scope, inclusions/exclusions, and decision logic of source policies. - Surface clinical nuance: Identify comorbidities, contraindications, sequencing, timing windows, documentation thresholds, edge cases, ambiguous language, and latent assumptions the AI may miss. - Approve, edit, or reject: Take definitive clinical positions in PolicyVault™ and related tooling; rewrite items to be unambiguous and answerable from typical documentation. - Document durable rationale: Produce concise, audit‑grade explanations for every validation decision to support URAC/CMS transparency and payer audits. - Close the loop with product & engineering: Partner to convert recurring patterns into upstream fixes in prompting, taxonomy, and validation workflows. - Keep the source of truth current: Track updates to client policies, InterQual/MCG, CMS NCDs/LCDs, and specialty guidelines; ensure structured representations remain aligned. - Raise the clinical bar: Build playbooks, validation standards, and onboarding materials for future policy reviewers. What Success Looks Like! - By month 3: Independently validating AI-generated policy decompositions across multiple domains with consistent judgement and clearly documented rationale. - By month 6: Recognised by engineering and product as a trusted clinical voice; your feedback measurably improves precision and recall of policy interpretation. - By month 12: Subject-matter expert shaping prompting playbooks, validation standards, and onboarding for additional policy review nurses. Qualifications - Active, unrestricted RN license in the United States (compact license preferred). - Minimum 5 years clinical nursing experience, with ≥2 years in utilization management, medical policy interpretation, appeals/grievances, or policy development at a health plan or UM vendor. - Demonstrated fluency reading and applying health plan medical policies, coverage determinations, and national criteria (InterQual, MCG, CMS NCDs/LCDs). - Strong analytical/logical reasoning - able to decompose narrative policy into discrete, testable decision points without losing nuance. - Precise written communication - able to document persuasive, defensible clinical rationale. Comfortable in structured, software‑based review environments and providing clear feedback on AI output. Requirements - BSN or MSN (preferred). - Background in clinical informatics, structured data, ontologies, or terminology standards (SNOMED CT, ICD‑10, CPT, LOINC). - Prior exposure to AI/ML‑assisted clinical workflows, CDS, or ambient documentation tools. - Familiarity with URAC AI in Healthcare Accreditation, CMS‑0057‑F, or NCQA UM frameworks. - Prior experience at a health plan, UM/PA vendor, or healthcare technology company at payer scale. Benefits - Competitive salary: We reward greatness! - Medical, vision, and dental coverage: Keep you healthy and smiling. - Generous vacation policy and company holidays: Recharge and conquer! - A front-row seat in one of healthcare's most exciting AI companies – witness history in the making.

• Be the Penguin Ai Ambassador: You’ll be the face of Penguin Ai in your region. • Own the Whole Damn Cycle: You’ll command the full sales cycle within payer/provider organizations. • Strategise with the Best: Partner directly with our awesome CRO. • Problem-First Pitcher: Lead conversations that start with real-world business problems. • Translator of Brilliance: Decode our platform’s tech-y genius into clear, compelling value. • CRM Wizard: Your CRM is your tactical weapon. Deliver insights and forecasts. • Collaboration Connoisseur: Join forces with product, marketing, and partner teams.

• Lead our security engineering and compliance initiatives • Conduct security assessments and penetration tests • Implement and maintain security controls for cloud infrastructure • Design, build, and maintain DevSecOps pipelines • Perform security code reviews • Implement robust security guardrails for AI systems • Own and maintain SOC2 Type 2, ISO 27001, and HIPAA compliance programs • Coordinate with engineering and product teams for security integration • Manage relationships with security vendors and external auditors • Conduct security training sessions and mentorship for developers • Oversee incident response processes and communications during security events. • Report to Head of Engineering on security posture and risk assessments. • Update security policies and procedures.

About the Role: Your Epic Quest as Our Sales Executive! You’re not just selling software; You're selling a revolution. You're a decoder of complexity a corraler of consensus and a champion of bold ideas determined to cut through healthcare's bureaucracy. If you dream of quick transactions or one-call closes, then frankly, this isn't the gig for you. This is about impact, transformation, and genuinely making healthcare better. This role is for the kind of person who sees selling as a full-contact team sport. You'll be influencing the business side before it even gets a whiff, masterfully navigating a dizzying array of stakeholders, and brilliantly threading the needle between strategic vision and scrappy execution. Your Day-To-Day Superpowers: What You'll Actually Do: - Be the Penguin Ai Ambassador: You’ll be the face of Penguin Ai in your region – part evangelist, part strategist, and occasionally, part therapist for overwhelmed prospects - Own the Whole Damn Cycle: From the initial handshake to the celebratory close, you’ll command the full sales cycle within payer / provider organisations – insurance giants, hospitals, massive medical groups, and yes, even those decision-by-committee deathmatches - Strategise with the Best: Partner directly with our awesome CRO to sculpt our go-to-market strategy. You’re not just following the map, you’re actually helping draw it - Problem-First Pitcher: Lead conversations that start with the real-world business problems our clients face, not with a flurry of buzzwords - Translator of Brilliance: decode our platform’s incredible tech-y genius into clear, compelling, jaw dropping value for every single buyer persona - CRM Wizard: Your CRM isn’t a chore; it’s your tactical weapon. You’ll wield it to deliver insights, forecasts, and learnings – cutting through noise to find the signal - Collaboration Connoisseur: Join forces with product, marketing, and our partner teams to close bigger, smarter, and faster deals than ever before What We're Looking For: Your Hero Attributes! We need someone with a rare, potent mix of: - Healthcare Sales DNA (5+ years): You’ve not just sold, you’ve conquered payer or provider environments. You’ve navigated through long sales cycles, RFP gauntlets, and committees with 8 buyers and no clear decision-maker - Startup Resilience: You can self-direct, self-correct, and self-rescue when things get messy. Because they will. And you thrive on it - Ai Whisperer: Beyond understanding buzzwords, you can explain what our platform does in language that makes buyers lean in, nod enthusiastically, and reach for their wallets - Territory Tycoon: You don’t just manage a region, you build an empire within it - Executive Polish: C-level conversations don’t scare you; you actively seek them out and dominate them with grace and insights - Strategic Muscle: You see the whole chessboard, the pieces, the moves: influence, value mapping, and stakeholder alignment is your superpower - CRM Discipline: Salesforce/Hubspot doesn’t scare you. You make it sing Bonus Points: Your Secret Weapons! - Have experience selling AI, RPA, automation, or healthcare workflow tech - Have worked in (or sold to) a health plan or large provider network - Can read a room like a Vegas poker pro - Know how to ask the 3rd “why” without making it weird The Culture Fit: Join Our Colony! You'll waddle with us if: - You thrive in fast-paced, zero-politics environments where good ideas rise quickly - You want to help build, not just sell Penguin - You can laugh at yourself, your prospects, and sometimes, your calendar. - You love autonomy, hate micromanagement, and think meetings should be earned Education & Qualifications: Brainiac Basics A Bachelor's degree and an optional MBA would be ace! Comp & Perks: Because Even Superheroes Need Support! - Competitive salary: We pay well because you’re worth it! - Uncapped Commission – yes REALLY! Your drive directly impacts your earnings! - Medical, vision, and dental coverage: Keep you healthy and smiling! - Generous vacation policy and company holidays: Recharge and conquer! - A front-row seat in one of healthcare's most exciting AI companies – witness history in the making!