Outlook Group

• Design, implement, and continuously improve secure, scalable, and highly available AWS-based cloud infrastructure and supporting services. • Build, manage, and optimize Infrastructure as Code (IaC) solutions for AWS environments, including networking, compute, storage, and related services. • Develop, maintain, and enhance Azure DevOps pipelines to improve deployment speed, consistency, reliability, and quality across development, test, and production environments. • Automate infrastructure provisioning, configuration management, system maintenance, and operational workflows to reduce manual effort and improve operational efficiency. • Monitor infrastructure, application health, logging, alerting, and service availability using Datadog; proactively identify trends, risks, and issues to minimize outages and improve service reliability. • Partner with engineering, security, and operations teams to support application deployments, infrastructure changes, production readiness, and incident response. • Implement and maintain disaster recovery, backup, resiliency, and business continuity capabilities to support operational readiness and recovery objectives. • Strengthen cloud security by supporting identity and access management, patching, vulnerability remediation, system hardening, and adherence to established policies and standards. • Evaluate existing infrastructure and operational practices and recommend improvements in scalability, performance, reliability, security, and cost optimization. • Monitor and optimize AWS resource utilization and cloud spend while maintaining performance, availability, and scalability requirements. • Perform capacity planning and forecast infrastructure resource requirements to support current and future business needs. • Provide technical leadership, mentorship, and guidance through collaboration, documentation, knowledge sharing, and operational best practices. • Participate in troubleshooting, root cause analysis, and post-incident remediation efforts to improve overall system stability and resilience. • Work with third-party vendors and service providers as needed to support infrastructure, tooling, and service delivery objectives. • Contribute to shared team and organizational objectives through strong cross-functional partnership, communication, and execution.