Optimal

• The Estimator plays a vital role within our company, responsible for preparing detailed and accurate quotations for works. • They assess project specifications, scope, and costs, working closely with suppliers, subcontractors, and clients to gather pricing, evaluate materials, and ensure competitiveness. • Estimators not only represent the company externally but also contribute directly to its growth by securing new business through winning quotes. • Their work is critical to maintaining profitability, building client trust, and driving successful project delivery. • Proactively engaging with clients to encourage quotation opportunities, ensuring consistent client interaction to secure requests for quotations and detailed tender invitations. • Write and issue desktop quotation where possible by obtaining information to minimise costs • Attend site visits for quote scoping • Write and issue clear, itemised, step-by-step quotes using CRM system • Liaise with suppliers and subcontractors to ensure cost competitiveness • Follow up on outstanding quotes to improve conversion rates • Schedule quotation booking in the CRM ensuring correct trade, geography, and availability • Issue clear quote orders to engineers or supply chain with all necessary info • Coordinate materials, access arrangements, and client communications • Act as single point of contact for the client throughout the job lifecycle • Conduct quality checks (photos, feedback, completion verification) • Resolve issues proactively and escalate where necessary • Provide job summaries and updates to clients as required • Hit weekly and monthly KPIs: Quote turnaround and conversion rate 25% • Participate in daily stand-ups and report performance metrics • Continuously seek ways to improve speed, accuracy, and customer experience

• Identify and win new clients through outbound engagement, referrals, and networking. • Convert inbound leads into retained accounts with ongoing project pipelines. • Build and maintain strong relationships to increase repeat business. • Track and report on client revenue performance. • Attend site visits or coordinate engineer attendance for quote scoping. • Write and issue clear, itemised, step-by-step quotes using CRM system. • Liaise with suppliers and subcontractors to ensure cost competitiveness. • Follow up on outstanding quotes to improve conversion rates. • Schedule jobs in the CRM ensuring correct trade, geography, and availability. • Issue clear work orders to engineers or supply chain with all necessary info. • Coordinate materials, access arrangements, and client communications. • Monitor progress, track status, and ensure jobs are completed to a high standard. • Act as single point of contact for the client throughout the job lifecycle. • Conduct quality checks (photos, feedback, completion verification). • Resolve issues proactively and escalate where necessary. • Provide job summaries and updates to clients as required. • Ensure jobs are invoiced within 24 hours of completion. • Chase client payments and resolve billing queries. • Track project profitability and payment cycles. • Hit weekly and monthly KPIs: revenue, jobs booked, quote turnaround, and collections. • Participate in daily stand-ups and report performance metrics. • Continuously seek ways to improve speed, accuracy, and customer experience.