National Service Source

Role Description Remote Supply Chain Coordinator Location: Remote, with the ability to visit Melbourne, FL facility if needed Shift: Sun to Thurs, 10:00pm to 6:00am Pay: $20.00/hr Please note, this position requires the following: - Ability to meet the shift requirements mentioned above - A minimum of two years of experience in Logistics Support or Project Coordinator role. - Computer proficiency - This is a remote position that will work from a home office; all necessary equipment will be provided. Essential Duties & Responsibilities - Process orders received in Customer Portal, communicate the pick & pack request with the origin Warehouse. - Coordinate transportation and/or intake of materials with warehouses and freight forwarders. - Maintain good relations with customers, warehouse partners, freight forwarders, and other Logistics Coordinators to ensure open lines of communication. - Verify warehouse location, ship to address, EOR & IOR, incoterm, and method of shipping. Check for duplicate shipments and ship to addresses. Verify accuracy of parts ordered. Verify required pick up date/delivery date align with the Service Level selected. Verify the Incoterm aligns with the Transportation Mode selected. - Process serial numbers and quantities prepared by warehouses in Shipping Portal and/or ERP. - Assist in updating shipments by providing dates, compliance documents, tracking numbers, tracking information, exceptions, or delays. - Respond to inquiries and requests from the customer, partner warehouses, and freight forwarders. - Make independent decisions; when unsure, request guidance from the manager. - Receive and process orders in a timely manner, adhering to customer’s SLA’s. - Prepare shipping requests with clear, concise, and complete job requirements using approved standard templates. - Provide support to the Program Manager for additional duties. - Obtain shipping quotes from freight forwarders within the requirements of the SLA. - Generate and maintain portal reports including, but not limited to, Monthly Stock Reports per Warehouse or Weekly Shipping Metrics. - Accomplish tasks by working with others and be a good team player. - Recognize how decisions may impact others. - Seek input from others when necessary. Qualifications - Team-oriented, can-do personality. - Ability to establish priorities, work independently, and proceed with objectives with minimal supervision. - Ability to multi-task. - Thorough knowledge of Microsoft Office Suite. - Customer service skills.