Monash Health

Title: Health Navigator - Pathway To Good Health Location: Clayton, Australia Job Description: Job Requisition ID: 7577 Legal Entity: Monash Health Location: Clayton, VIC, AU, 3168 Employment Type: Part Time Fixed Term Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. Help shape the future of healthcare at Monash Health and embark on a rewarding career where your dedication makes a difference in people’s lives. About Us The Southern Melbourne Targeted Support for Children in Care, the Pathway To Good Health (PTGH), project is a new partnership between the Monash Health Developmental and Community Paediatric Unit and the Victorian Department of Health. The aim of the PTGH Service is to provide consistent and high-quality models of care to children entering statutory care settings. Southern Melbourne PTGH will be one of seventeen services in DFFH areas across Victoria. About the Role Step into a rewarding opportunity to make a meaningful impact as an Allied Health Health Navigator (Grade 2 – Speech Pathologist, Occupational Therapist, or Physiotherapist). This part-time role (0.60 EFT / 45.6 hours per fortnight) is offered on a 12-month fixed-term basis, with a required workday on Monday and flexibility across other shifts. In this dynamic position, you will play a key role in supporting children entering the PTGH program within the local DFFH Area by gathering and screening essential health information. You will conduct early health and social history information gathering and, where appropriate, undertake brief, within-scope functional screening to support triage (not clinical assessment). Working collaboratively with the PTGH Clinical Coordinator, you will develop comprehensive health summaries and recommendations to help ensure each child’s health and wellbeing needs are effectively supported. About You You are a motivated and adaptable Allied Health professional who is passionate about supporting children and their wellbeing. You bring strong clinical insight, excellent communication skills, and a collaborative approach to your work. To thrive in this role, you will have: - A recognised tertiary qualification in an Allied Health profession - Current registration or accreditation with the appropriate professional body (AHPRA or equivalent) - Confidence in clinical documentation and record keeping, with experience using electronic health record systems - A current driver’s licence and willingness to travel between sites as required - Highly developed verbal and written communication skills, with the ability to build strong relationships - A commitment to ongoing professional development and continuous learning - The ability to work autonomously, manage your time effectively, and adapt within a dynamic, evolving environment In Return: As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including: - Salary packaging – increase your take-home pay with generous salary packaging options - Professional development – access to ongoing training, education, and leadership opportunities to support your career growth - Supportive team environment – work within a collaborative, multidisciplinary team that values innovation, compassion, and excellence - Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance - Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways - Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging At Monash Health, you’ll be making a difference in the lives of individuals and communities while advancing your career in a leading healthcare organisation. Position Description documents can be found here. Our Culture and Values At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. How to Apply Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Provide a professional greeting and support to visitors and patients, assist incoming callers, maintain the reception area, and deliver administrative support to medical staff while ensuring confidentiality and data accuracy.

Title: Health Information Manager / Clinical Coder Location: Heatherton Australia Job Description: Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers. About the Role An exciting opportunity exists for suitably qualified clinical coders and students to join our expanding team to cover Parental Leave in Fixed Term role. This position is full-time/part-time fixed term-12 months. If successful, you would be part of the Monash Medical Centre, Clayton team and have the flexibility to work remotely in addition to occasional onsite. Renumeration will be assessed against Clinical Coding experience in line with Enterprise Bargaining Agreement. What we offer you: - The opportunity to expand your clinical coding skillset - A huge range of Casemix specialties across the entire life-span from newborn and children, to adults including Neonatology, Cardiothoracic, Obstetrics and Neurosurgery - Coding from an electronic medical record - Initial and ongoing training, guidance and support will be provided by our highly experienced Coding Advisor team. - Professional development forums - Potential to work remotely - Accrued Days Off (full time employees) For a confidential discussion and to explore this opportunity further, please reach out to Jessica Kearney - Clinical Coding & Casemix Manager on 0437 550 390. Position Description can be found here Our Culture and Values At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You'll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. How to Apply Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the 'Application Guide' Applications will be screened upon receipt and selection activity may commence prior to the closing date. Applications close May 5th, 2026.

Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers. About Us This position is responsible for the clinical coding of health records across all the sites of Monash Health utilising the latest edition of the ICD-10-AM to the agreed quantity and quality within DHHS timelines. The position requires the incumbent to be an active and participative member of the Monash Health Clinical Coding Services Team undertaking other various coding related tasks as required. About the Role An exciting opportunity exists for suitably qualified clinical coders to join our expanding team in permanent roles. This position is full-time/part-time ongoing and renumeration will be based on experience, qualifications and skill set. If successful, you would be based with the Monash Medical Centre Coding team and have the flexibility to work remotely in addition to onsite. Key result areas: - Timely and accurately coding of health records to meet DHHS timelines - Maintain currency of clinical coding knowledge - Continuous improvement of coding accuracy - Maintain coding quantity and quality as per KPIs What we offer you: - The opportunity to expand your clinical coding skillset - A huge range of Casemix specialties across the entire life-span from newborn and children, to adults including Neonatology, Cardiothoracic, Obstetrics and Neurosurgery - Coding from an electronic medical record - Initial and ongoing training, guidance and support will be provided by our highly experienced Coding Advisor team. - Professional development forums - Other opportunities may be available e.g. Auditing roles - Potential to work remotely - Accrued Days Off (full time employees) For a confidential discussion and to explore this opportunity further, please reach out to Jessica Kearney, Clinical Coding Casemix Manager on 0437 550 390. Position Description can be found here All candidates will be required to sit a coding test. Our Culture and Values At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. How to Apply Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ Applications will be screened upon receipt and selection activity may commence prior to the closing date. Applications close May 5th, 2026.

Monash Health exists to reimagine care, so that people can live their best lives. We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation. To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers. About the Role An exciting opportunity exists for Health Information Management Students and qualified Clinical Coders to join our expanding team in a permanent role. This position is full-time/part-time ongoing. If successful, you would be based at Dandenong Hospital and have the flexibility to work remotely in addition to onsite. What we offer you: - The opportunity to expand your clinical coding skillset - A huge range of Casemix specialties across the entire life-span from newborn and children, to adults - Coding from an electronic medical record - Professional development forums - Working remotely - Staff benefits include salary packaging, staff gym, discounted health insurance and close to public transport To be successful in this position... On a personal level you: - Have a keen interest in a career in clinical coding and a passion for learning and ongoing development of coding and associated skills - Are looking for the variety and challenge that comes from a diverse Casemix - Thrive working with a dedicated coding team within a fast-paced and dynamic environment You must have: - Bachelor of Health Information Management or Clinical Coder qualification or at a minimum HIMAA student registration - Ability to work both in an unsupervised self-directed environment and within a self-managed team - Are an Australian citizen or permanent resident to apply - Relevant computer technical skills applicable to Clinical Coding Services - Excellent written and verbal communication and interpersonal skills - Excellent time management skills - Exceptional attention to detail Desirable: - Previous coding experience in a health facility Applicants will be required to complete a coding test to assess coding competency as a component of the recruitment process. Monash Health is a great place to work Monash Health has been nominated by LinkedIn as one of the top 25 organisations in Australia to grow your career. Our employees enjoy a range of benefits including: - salary packaging options that increase your take-home pay - a comprehensive Health and Wellbeing program - free vaccinations - private health insurance at discounted rates - health imaging services - + more For a confidential discussion and to explore this opportunity further, please reach out to Jessica Kearney - Clinical Coding Casemix Manager on 0437 550 390. Position Description can be found here Our Culture and Values At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. How to Apply Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ Applications will be screened upon receipt and selection activity may commence prior to the closing date. Applications close May 5th, 2026.

Title: Contact Centre Officer Location: Scoresby Australia While these roles are casual, the Contact Centre operates within a structured 24/7 roster environment to ensure safe and continuous service delivery. Casual employees are asked to provide their availability four weeks in advance. Based on this availability, rosters are developed and issued on a four-week cycle. Shifts are allocated according to service requirements and your submitted availability. You can also pick up additional shifts both in advance and on short notice when available. To support operational consistency and maintain capability within the team, casual operators are expected to be available for a minimum of three days per week. Due to the comprehensive training required and the critical nature of the service, we are seeking individuals who are looking for consistent casual work within a structured and accountable team environment. Casual employees receive the applicable casual loading in accordance with the relevant Enterprise Agreement. There may be opportunities to transition to permanent employment in line with the Enterprise Agreement, subject to service requirements and demonstrated performance in the role. About The Role The Contact Centre is seeking capable and motivated casual individuals to join our 24/7 operational team based at Scoresby. This is a fast-paced role that supports critical hospital operations and requires confidence, accuracy and sound judgement in time-sensitive situations. Working within a structured and team-based environment, you will play an important role in supporting patient care and internal hospital communications. Once fully trained and competent in the role (approximately six months), there may be the opportunity to participate in hybrid working arrangements in line with operational requirements. Key responsibilities include: - Managing all incoming calls with professionalism, courtesy and urgency - Handling data related to after-hours admissions and patient discharge - Monitoring and responding to emergency activations called through from our hospitals and community sites - Confidently working across multiple systems and applications, requiring strong computer skills and the ability to navigate information quickly and accurately - Contributing positively within a collaborative team environment while maintaining focus in a high-volume setting This role offers the opportunity to develop specialised operational skills within a critical service that directly supports hospital functionality and patient safety. About You The ideal candidate brings a strong foundation in administrative support along with the capability to work effectively in dynamic, team‑based environments. Key strengths include: - Strong administrative background with well‑developed organisational skills, attention to detail and clear communication - Self‑motivated and enthusiastic, with the ability to adapt to changing priorities while maintaining exceptional customer service - Proactive and organised, able to work independently within workplans, policies, procedures and guidelines - Collaborative team member who builds positive relationships with internal and external stakeholders - Demonstrates accountability and takes responsibility for work and actions, consistently delivering to a high standard Embark on a rewarding career and be part of a team where your dedication makes a difference in people's lives. Eligibility Criteria: - Proven experience in a contact center or a similar fast-paced environment. - Excellent verbal communication skills and the ability to manage multiple tasks. - High level of accuracy and attention to details in handling sensitive information - Experience in the health sector preferred but not essential. - Current Working With Children Check - Current Police Check Why work for Monash Health: - Salary packaging - On-site Fitness Centre - Car Parking on-site - A comprehensive Employee Assistance Program (EAP). - Discounts on Private Health Insurance, Banking and selected Dell products