MKTG Sports + Entertainment Australia

• Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly. • Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction. • Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs. • Guide clients through the platform, helping them learn and apply tools based on their unique business objectives. • Partner with Sales and Customer Success to support a smooth handoff and drive product adoption.

• Support regional field enablement efforts for our In-Store line of business. • Deliver training that drives performance and consistency across the customer journey. • Act as a bridge between central strategy and frontline teams. • Partner closely with senior enablement managers and Pre/Post Sales leaders. • Deliver training across product, positioning, and processes while creating feedback loops. • Cover new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. • Focus on improving ramp time, win rates, retention, and expansion performance across the region.

Flexible, fulfilling, fun - we’re looking for Brand Educators to talk to people about spirits & beer brands during events in a personable and authentic way. Paid training provided! We are specifically looking for candidates that live in the Anchorage and the surrounding areas. Hours are flexible ; however, most events occur Thursdays - Sundays between 4pm-12am. Activations are typically 2-4 hours in length. Hourly wage range $30-$35 per ho ur . Candidates must be 21yrs. and older. POSITION OVERVIEW: MKTG Brand Educators are brand enthusiasts that educate consumers on high profile brands during on, off, and experiential special events. They must be able to deliver a safe and unique experiences, and help consumers make informed brand decisions. They are expected to interact and actively engage consumers at the point of purchase and experience, with the end goal of reinforcing and/or increasing brand awareness. The BE embodies the brand they represent and humanizes the brand as a result. They build consumer trust by providing product knowledge and education. Brand Educators have a wide range of job responsibilities related to engaging consumers to recognize, prefer and purchase our client brands. For this reason, MKTG hires personable, friendly, and professional Brand Educators. In addition to participating in promotional events when selected, BEs are expected to complete regular online trainings regarding our client brands. BEs must have the ability to immerse themselves in order to obtain an extensive level of knowledge including Category, Product Distillation/Production and Brand with the ability to pass exams testing said knowledge. BEs must be able to successfully showcase their knowledge and ability to engage by showcasing a “Final” two to three minute presentation, in order to represent  brands at events. PRIMARY RESPONSIBILITIES: Follow All Covid-19 related Safety Standards Actively engage and educate consumers at the point of experience, purchase and consumption Humanize the brands and build trust of consumers through education Lead consumers through a sampling journey of featured product(s) (where legal and within local legal limitations and as per policy) Regularly complete digital training for market brand and programs as directed Adapt to tech platforms to receive and input information necessary to represent the Diageo brands Arrive to events on time, in appropriate attire as specified by market team, and be prepared to execute promotions as outlined in program standards Distribute premiums to consumers Follow Responsible Server Guidelines and report Guideline violations Pre-merchandise accounts with Diageo point-of-sale (POS) Pay for bar spend or product via company issued debit card Pick up or accept delivery of promotional materials from Event Team Ensure proper care and return of company property (i.e. – uniforms, event materials) Complete post-event recap (ERF) in MKTG reporting website Take digital event photos and contribute to markets social media account Understand how Diageo brand differs from competitors and report on competitive activity in market Maintain appropriate appearance for consumer engagement Follow company policy and procedures REQUIRED SKILLS & EXPERIENCE: Outgoing Brand Knowledge and Personification of the Brand – BE must complete training in order to understand what the brand/program represents, stands for and how it differs from other brands. BE must be able to translate brand information to consumers in a relatable manner. Engaging - BE must be outgoing, personable and courteous with consumers and approach them with a friendly and helpful attitude, with the goal to build trust in the brand. Reliable – BE must always arrive to events ready to start on time, and must work until event end Physical and Other Requirements Able to stand/walk for extended periods of time Able to carry heavy trays, boxes, objects Able to maintain a pleasant disposition under stress Satisfy consumer appeal and client marketing requirements Approachable and able to engage consumers