Miner & Company, Ltd.

• Establishes and maintains productive, professional relationships with assigned accounts. • Widen and deepen Miner’s relationship with owned accounts. • Ability to close and negotiate deals meeting the objectives of both Miner and the customer. • Own renewals of contracts for existing clients and any new opportunities. • Coordinates the support, service, and management resources, desired to meet account performance objectives and customer expectations. • Meet assigned strategic objectives defined by Miner Leadership. • Conducts Quarterly Business Reviews with key customer contacts. • Collaborate with business development, project management, operations and marketing. • Provides National Account support and coaching to sellers across Miner Regions. • Identifies cross-selling opportunities within existing accounts (TrueSource).

• Responsible for coordinating the service of existing and replacement equipment for the National Accounts within the National Service Department. • Receiving and entering National Service calls daily, each call requires follow up until completed. • Approving invoices for service, repair, and preventative maintenance work. • Gather pricing and processing quotes of service. • Process work orders and order parts and follow up until completion. • Enter all applicable information into Alert order management system. • Research/develop and maintain relationships to expand service network. • Prepare quotes for customers to include pricing, parts and lead times. • Log & track work orders daily. • Maintain a high level of customer service. • Complete processing in the service software to invoice customer. • Approve vendor bills. • Other duties as assigned by supervisor.