Mid-South Ice House

Role Description Join our team at Mid-South Ice House, where we are dedicated to providing exceptional service to our customers. In this position, you will play a critical role in ensuring a positive experience for all visitors, maintaining our high standards of customer satisfaction. - Assist customers in a friendly and professional manner, addressing inquiries and resolving issues. - Manage transactions accurately and efficiently, handling cash and processing payments. - Maintain a clean and organised environment, ensuring the facility is welcoming for guests. - Collaborate with team members to ensure smooth operations and excellent service delivery. - Gather customer feedback to help improve services and address any concerns. Qualifications - Proven experience in a customer service role, preferably in a fast-paced environment. - Strong communication skills, both verbal and written. - Ability to work flexible hours, including evenings and weekends. - Excellent problem-solving skills and a positive attitude. - Basic computer skills and familiarity with point-of-sale systems. Requirements - Experience in the hospitality or entertainment industry. - Knowledge of ice skating or related activities. - Fluency in additional languages.