Merriam Music

Role Description The candidate we're seeking is best described as someone who: - Enjoys goal-oriented problem-solving, who is energized by challenges - Is highly organized and excels in personal time management - Is comfortable connecting with strangers over the phone, or via email or online chat - Has a strong vocabulary and is an effective written and verbal communicator - Is able to make consistently positive first impressions, without face-to-face interactions Qualifications - Post-secondary education of any discipline - Previous success in a B2C and/or commission-based sales role - Fluency with current cloud productivity software and basic workflows Requirements - At least 1 year of sales experience (inside or outside) and/or delivering elite level customer service - Some experience playing a musical instrument, at any level Accountabilities - Assist and sell to customers (incoming calls, leads generated through online marketing, school clients, etc.) to make an educated decision about music lessons - Answer incoming phone calls, where you'll qualify and connect with customers. Provide them with a thorough sales presentation based on their area of interest. - Develop and manage a pipeline of sales prospects in line with company policies and systems - Understand Merriam Music product offerings and market positioning at an expert level - Participate in professional development - Participate in ongoing training and development - Participate in weekly team meetings to strategize reaching sales targets through promotions and initiatives Benefits - The compensation structure includes both base salary in addition to performance-based commission. Successful candidates have the ability to earn between $55,000 – $75,000. - Merriam Music full-time employees enjoy membership in a co-op benefits package, which offers coverages for dental, medical, and other various benefits. Schedule and Location - The schedule includes a blended schedule including day shifts, evening shifts, and consistent weekends. - The individual will work fully remotely 5 days a week.