MedVanta

• Perform a variety of patient registration, scheduling, and insurance verification duties • Exhibit strong and care-focused customer service skills in daily interaction with the public, patients, staff, and physicians • Scheduling, changing, and updating patient appointments • Interview patients for demographic information, evaluate eligibility, collect co-pays, deductibles • Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements • Request, track and obtain pre-authorization from insurance carriers • Process insurance authorizations and update patient records • Research referrals to deny or approve based on information obtained • Operate online insurance verification websites • Communicate any insurance changes or trends among team • Respond to patient inquiries, questions, and scheduling requests