Mediaocean

Role Description The Demand Generation Director will report to the Head of Growth Marketing and will be responsible for marketing-sourced and accelerated growth. They will work closely with our Sales, Product Marketing, Communications, and Content teams to orchestrate full-funnel ABM programs that reach and engage our customers and prospects. This position plays a crucial role in optimizing the overall digital customer journey and will own our paid media, SEM, AEO, GEO, and Email marketing. The role requires a candidate with experience in leading, coaching, and inspiring a team. The ideal candidate should be an expert at developing, executing, scaling, and measuring results-driven demand generation and account-based marketing programs and campaigns. Prior digital marketing experience is required, with a strong focus on email, search, paid media, and other relevant channels. Familiarity with CRM, marketing automation, and analytics software is a must (Marketo and Salesforce a plus). A proven track record of engaging and activating Sales partners is required. Experience in the SaaS and/or ad tech industry is a significant plus. What you will do: - Maximize marketing's impact on core commercial metrics—driving net-new ARR, expanding initial Average Deal Size (ADS), and increasing customer lifetime value (LTV)—by owning the global demand generation strategy and continuously optimizing the funnel through cross-channel campaigns, ABM programs, and personalized customer journeys. - Orchestrate cross-functional alignment with Content, Communications, and Product Marketing to ensure message creation directly fuels the ABM engine and wider business initiatives. - Own internal advocacy for, education of, and reporting on account-based marketing, digital marketing, and demand generation efforts; ensuring stakeholders understand and are aligned with its strategy, goals, and impact. - Develop and lead an integrated digital marketing strategy across web, social media, paid media, email, SEM, AEO, GEO, and emerging digital channels. - Manage and allocate the digital marketing budget effectively, ensuring strategic investment in channels that support scalable, future-ready marketing initiatives and drive measurable impact. - Manage the digital marketing for stand-alone branding initiatives, content-led campaigns, product go-to-markets, and live/virtual events & webinars. - Partner with operations to track and report marketing performance, overseeing the collection of performance data and analysis. - Report on results and provide optimization recommendations to the broader commercial team. - Manage current vendor relationships and oversee new vendor research, trial implementation, and selection processes. - Ensure that project milestones are met and adhere to approved budgets. - Manage media I/Os and vendor contracts and update financial actuals monthly. - Manage two individuals at the manager level. - Provide strategic direction, guidance, and mentorship to your direct reports. - Set goals, direction, and manage day-to-day priorities and the quality of the team's work product. Qualifications - 8+ years of marketing programs experience, B2B demand generation experience preferred. - Analytical mindset with the ability to track and report on leading campaign performance metrics as well as lagging revenue attribution, revenue influence, and ROI. - Experience with CRM (Salesforce.com) and marketing automation (Marketo) systems. - Experience with Google Analytics, Google Ads, LinkedIn Ads, and additional Martech tools. - Experience with ABM tools like Demandbase, 6sense, or Adroll ABM (formerly Rollworks). - Proven ability to manage multiple projects, programs, and priorities in a fast-paced, dynamic environment. - Highly organized, with great attention to detail and deadline-driven. - Self-starter and a team player. - Excellent interpersonal skills, writing skills, and the ability to work effectively with people at all levels. Benefits - Open Paid Time Off (PTO). - Flexible schedule. - Company holidays. - 12 weeks of paid parental leave (after 6 months of employment). - Competitive salary. - Full benefits package starting on your first day. - Referral bonuses. - Recognition awards. - 401(k) with company match. - Company HSA contribution up to $2,400. - Medical/Dental/Vision/Pharmacy. - Health Savings Account (HSA)/Flexible Spending Account (FSA). - Mental health support. - Life & Disability insurance. - Family planning & fertility benefits. - Pet insurance. - Legal & ID theft protection. - Retirement planning. - Medicare assistance. - Employee Assistance Program (EAP), Professional training/Tuition reimbursement. - Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes. - Professional development with a dedicated Talent Development team. - Employee Resource Groups (ERGs). - Philanthropy & awareness programs. - Mentorship programs, In-office and virtual events & celebrations. - Various volunteer & donation opportunities. - Innovative and collaborative work environment. - For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week.

Role Description The Technical Writer is a key member of the knowledge management team, producing high quality technical documentation that contributes to the overall success of our products. In this role, the Technical Writer works collaboratively with product managers, product marketing, and subject matter experts to: - Obtain an in-depth understanding of our products and documentation requirements - Analyze existing and potential content - Create and maintain information architecture - Produce documentation that meets Mediaocean standards of excellence What You Will Do: - Organize and maintain content on the Mediaocean support site - Create and revise documentation for new application versions - Work collaboratively with product managers, product marketing, training, and support specialists to identify documentation needs, conduct information analysis, develop documentation plans, and produce clear, effective content - Adhere to Mediaocean technical publications standards and style guidelines and ensure compliance with Mediaocean corporate quality and information security requirements - Develop knowledge of Mediaocean software and tools used for the job - Support other team members as peer editor and proofreader - Manage documentation projects and libraries, switching focus between projects as required to manage priorities - Work with product and engineering teams to develop and maintain API documentation Qualifications - 3+ years of professional technical writing experience - Ability to learn complex software systems quickly and write clear, concise documentation for both technical and non-technical audiences - Ability to think analytically and conceptually, perform audience and content analysis, and understand the basics of structuring information - Prior experience with APIs Benefits - Open Paid Time Off (PTO) - Flexible schedule - Company holidays - 12 weeks of paid parental leave (after 6 months of employment) - Competitive salary - Full benefits package starting on your first day - Referral bonuses - Recognition awards - 401(k) with company match - Company HSA contribution up to $2,400 - Medical/Dental/Vision/Pharmacy - Health Savings Account (HSA)/Flexible Spending Account (FSA) - Mental health support - Life & Disability insurance - Family planning & fertility benefits - Pet insurance - Legal & ID theft protection - Retirement planning - Medicare assistance - Employee Assistance Program (EAP) - Professional training/Tuition reimbursement - Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) - Opportunities to compete in companywide health challenges with prizes - Professional development with a dedicated Talent Development team - Employee Resource Groups (ERGs) - Philanthropy & awareness programs - Mentorship programs - In-office and virtual events & celebrations - Various volunteer & donation opportunities - Innovative and collaborative work environment - For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week Company Description Mediaocean provides end-to-end software and AI for advertising, making content more accessible around the world. Our vision is a perpetually thriving media industry where marketing drives sustainable growth for the global economy. With over $200 billion in annualized ad spend running through its platforms, the company supports 100,000 users across the globe. Mediaocean owns and operates: - Prisma, the industry’s trusted system of record for media management and finance - Innovid, the leading independent ad tech platform for creative, delivery, measurement, and optimization - Protected by Mediaocean, an integrated solution for ad verification and brand safety Visit www.mediaocean.com for more information.

Role Description As a Customer Engagement Manager you will play a critical role in driving customer adoption and satisfaction. In this highly visible role, you will be able to use your consulting skills to help identify opportunities for efficiencies and ensure our customers are leveraging the full value of our software solutions. You will build impactful business relationships with our users through collaboration and delivering results. - Provide expertise and guidance in customer process and workflow on a functional level for assigned book of business - Execute a coordinated account plan aligned with corporate goals for driving growth and adoption of Mediaocean solutions - Maintain a regular cadence of customer meetings to consult end users, identify and address business needs and challenges, field development requests and actively recognize cross-sell and up-sell opportunities for the Mediaocean Sales Team - Establish business partnerships with customer contacts from the user base, including media/finance leads (e.g., Media Director, Finance Director) - Communicate frequently and effectively with Mediaocean team members regarding customer activities, including product feedback - Identify customer satisfaction risks and demonstrate a proactive, solution-based approach to mitigate escalations - Prioritize and schedule work activities to ensure established targets are achieved or exceeded; complete timely reporting post customer meetings, communicate action items and follow through on outcomes to customer and Mediaocean stakeholders - Advocate best practices to improve the overall customer experience and enhance customer understanding of the value of Mediaocean software solutions - Expand knowledge of Mediaocean solutions and business practices, continue to build subject matter expertise in areas of concentration Qualifications - 5+ years advertising agency experience or advertising industry experience - 5+ years client facing role with impeccable communication skills - Detailed knowledge of linear advertising space, buying experience with Local TV, Radio or National medias required - Prior experience with Mediaocean applications preferred - Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy; and working cross-functionally - Exceptional customer advocacy skills with a strong ability to negotiate, manage expectations and handle objections - Excellent attention to detail; proven research and analytical skills; demonstrated consistency in follow-up and deliverables - Proficiency with Excel, PowerPoint, Sharepoint; Salesforce, Zendesk, Jira, Smartsheet a plus Benefits - Open Paid Time Off (PTO) - Flexible schedule - Company holidays - 12 weeks of paid parental leave (after 6 months of employment) - Competitive salary - Full benefits package starting on your first day - Referral bonuses - Recognition awards - 401(k) with company match - Company HSA contribution up to $2,400 - Medical/Dental/Vision/Pharmacy - Health Savings Account (HSA)/Flexible Spending Account (FSA) - Mental health support - Life & Disability insurance - Family planning & fertility benefits - Pet insurance - Legal & ID theft protection - Retirement planning - Medicare assistance - Employee Assistance Program (EAP), Professional training/Tuition reimbursement - Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes - Professional development with a dedicated Talent Development team - Employee Resource Groups (ERGs) - Philanthropy & awareness programs - Mentorship programs, In-office and virtual events & celebrations - Various volunteer & donation opportunities, Innovative and collaborative work environment - For hybrid employees in NYC and Chicago: Enjoy fresh bagels and company-paid lunches in-office twice a week