Marketlab

• Lead sourcing activities to identify, assess, select, and onboard suppliers. • Partner cross-functionally in the new product development process to gather requirements, issue and negotiate RFPs/RFQs, and identify optimal suppliers. • Lead negotiations for supply agreements to achieve optimal terms while mitigating risk; identify and address contract non-compliance; enter and manage contracts in the Contract Lifecycle Management (CLM) system. • Design and implement the framework for supplier engagement and pricing, ensuring the Purchasing team has a clear, well-documented structure to execute tactical purchase orders. • Develop deep partnerships with strategic national brand, private-brand, and contract manufacturing suppliers. • Implement and oversee a robust supplier management program to assess supply performance. Work with suppliers to address both situational and systemic performance issues. • Use data and analytics to Identify and execute on cost reduction opportunities across the portfolio of products. • Develop strategies to source and manage our raw material and component needs to optimize cost and continuity of supply. • Stay current with market trends, commodity pricing, and global economic conditions and adjust sourcing strategies accordingly. Maintain contract pricing in the NetSuite ERP system. • Track and report on Sourcing KPIs; work cross-functionally to identify and execute on performance improvement opportunities.

• Grow sales and gross profit using relationship-based selling techniques with existing and new customers. • Generate highly profitable sales and create customer loyalty by leveraging value-added services. • Build customer loyalty and retention through daily outbound calls and face-to-face visits. • Establish relationships with existing customers and qualify their needs to present Marketlab’s solutions. • Exceed goals and objectives of various outbound contact situations. • Gain greater share of customers’ annual spend of consumable goods. • Provide dedicated account management and pro-actively engage with customers for any issues or opportunities regarding Marketlab’s services, products, samples, sourcing, and quoting. • Work with product development and purchasing team to source customer product requests including securing pricing and availability and discount terms. • Prepare and present quotations to customers establishing pricing based on profit margin guidelines. • Follow up on the status and close the sale. • Contact targeted customers to better understand customer needs and establish the company as a preferred supplier. • Enter and maintain accurate customer and pertinent data for new and current customers into CRM database. • Continuously build skill level with product knowledge, market segment knowledge, sales skill training and studies. • Work cross-functionally with Marketing, Product Management, Customer Experience, etc. to keep management up-to-date on market conditions and competitive situations. • Makes suggestions and proposals for ways to improve effectiveness. • Troubleshoot problems regarding established customer accounts. • Answer questions regarding account activity, products, etc. and partner with internal resources to address complaints. • Work with the marketing team to share industry insight, customer feedback and implement marketing specific campaigns.