The Management Center

• Lead the Training Operations team, ensuring a seamless experience for all training participants • Support clients in navigating access to public trainings and troubleshooting issues • Own participant communication and experience of registration and logistics • Use data to inform strategy for training registration and logistics • Develop and retain diverse staff while maintaining a high bar for performance • Manage the training management system (currently Arlo) and vendor relationships • Manage overall client contract process for TMC services and products.