Mackenzie Health

Role Description Reporting to the Manager of Clinical Informatics, the Applications Analyst (EPIC Grand Central) will use their clinical knowledge combined with their superior analytical skills to support the Mackenzie health EMR (electronic medical record) across all sites. Using their expertise, they will be responsible for scoping, developing and supporting all build associated with the EMR hospital facility structure. Additionally, they will work closely with Bed Allocation, Patient Flow, EVS and Patient Transport operational leadership and staff to provide end user support, troubleshoot issues and errors in the system, enhance and improve EMR while maintaining system standards by analyzing business operations, prioritizing, and implementing requested changes. - Contribute to safe, quality care by: - Participate in rotational on-call, integrated system testing, upgrades and optimizations of the software, training. - Create and maintain training environments and curriculums. - Develop and document policies and procedures and ensure clear communication between end users, EMR, and associated third party vendors. Qualifications - Undergraduate degree or diploma in a clinically related field; health informatics or computer science or equivalent. - Epic certification in Epic Grand Central preferred or certification will be required within 3 months of hire. - Two (2) years of hospital clinical and/or hospital information systems and EMR experience (required). - Experience working with Epic EMR (required). - Superior experience with MS Office/ Windows / Visio experience. - Knowledge of how various clinical workflows are conducted in a hospital setting. - Knowledge of configuring MyChart questionnaires, Care Companion, and Epic Gold Star functionalities. - Experience implementing Epic version upgrades through Nova Note review, build, and testing. - Strong interpersonal skills and the ability to communicate information clearly and concisely with physicians, nurses, allied health professionals, other clinical stakeholders, and project leadership. - Strong communication and conflict-management skills. - Proven attendance record. Highly organized and detail oriented. - Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all. - Ability to perform the essential duties of the job. - Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. - Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy. - Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. Requirements - ITIL certification an asset. - Clinical, professional designations preferred. - Service Now experience an asset. - *You may be required to work at any site of Mackenzie Health. Company Description Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants. We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.

Nurse Practitioner - Nurse Lead Outreach Program Competition Number 2026-18037 Job Status Temporary Part-Time Contract Length twelve (12) months FTE 0.6 Department Continuing Care Program Reports To PROGRAM DIRECTOR Shift Days, Monday - Friday Hours 7.5 Hour Shifts Min CAD $63.66/Hr. Max CAD $78.18/Hr. Hybrid Position Hybrid Work Arrangements are available for this role in accordance with our Flexible Work Arrangements Policy. Post Category This position is for an existing vacancy and reflects a current open position. Job Description The Nurse Practitioner within the Nurse-Led Outreach Team (NLOT) program utilizes advanced practice nursing expertise to provide comprehensive clinical care. This includes advanced assessment, diagnosis, and treatment, as well as education, consultation, and research in the field of Geriatrics. The position plays a vital role in improving access to timely, evidence-based medical care for residents in long-term care homes (LTCHs) within the Mackenzie Health Hospital catchment, decreasing avoidable ED transfers and hospital admissions, and advancing a more integrated, resident-centered model of care delivery. This role will positively impact organizations, improving system partnerships, increasing capacity and efficiency through decreasing wait times and length-of-stay, and facilitating enhanced information exchange.  Contribute to safe, quality care by - Understanding scope of practice of the nurse practitioner along with responsibilities and accountabilities. - Consulting with and/or referring clients to other health-care providers at any point in the care continuum when the client’s condition is not within the nurse practitioner’s scope of practice or the individual nurse practitioner’s competence. - Advocating for clients in relation to therapeutic interventions, health care access, the health care system and policy decisions that affect health and quality of life. - Collaborating with members of the health care team to provide and promote interprofessional client-centered care at the individual, organizational and system levels. - Contributing to a safe, inclusive environment for all through compliance with patient and staff safety policies and procedures. What must you have? - Master’s Degree in Nursing - Current certificate of competence from the College of Nurses of Ontario as an RN (EC) - Nurse Practitioner-Primary Health Care (PHCNP) or Nurse Practitioner-Adult (NP-Adult) - Minimum of 2 years of current expertise in the care of the adult medical population What else do you bring? - Specialty certifications related to the area of expertise. - Advanced clinical knowledge and implementation of evidenced based practice. - A strong desire and capacity to promote professional practice and excellence in evidence-based, patient centered care. - Superior interpersonal, coaching, and leadership skills. - Excellent decision making, problem recognition and problem-solving skills. - Demonstrated commitment to continuing professional development. - Excellent computer literacy including knowledge of Excel. - Excellent documentation skills and data collection. - Valid driver’s license and availability of a car. - Demonstrated good attendance record with the ability to maintain this same standard. - Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required. - Proven attendance record. - Ability to perform the essential duties of the job. - Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. - Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy. - Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. - Demonstrates understanding of contribution to patient and staff safety. - Prepared to provide both on-site and virtual consultations. Preferably, your profile also includes: - National certification in Emergency and / or Gerontology Nursing from the Canadian Nurses Association. - Membership in Registered Nurses’ Association of Ontario and Nurse Practitioner Association of Ontario. * This position is represented by ONA *You may be required to work at any site of Mackenzie Health and within the 10 LTC homes within Western York Region

Role Description As an integral member of the Facilities department, and working under the direction of the Director, Facility Operations & Planning, the Project Coordinator will act as the hospitals’ representative working with a multi-disciplinary team of hospital staff, professional consultants, contractors, and subcontractors to guide the planning, design, implementation, contract administration, and close out of multiple projects across the hospital, including Mackenzie Health community locations. The incumbent will work closely with hospital users to plan and design the physical space requirements to support process redesign objectives and hospital policies and procedures. The incumbent will ensure that plans are developed in accordance with best practice, adhering to applicable codes, standards, and relevant regulatory guidelines. Contribute to safe, quality care by: - Providing technical input and support where required. - Being a key participant in user group meetings; acting as the key liaison between end users, architects, construction team, and consultants to ensure client and Hospital objectives are met throughout the entire planning. - Liaising with departmental team members within the hospital team to ensure all associated project activities are coordinated. - Conducting site reviews of architectural building assemblies, finishes, and coordination and integration of Mechanical, Electrical, and Structural. - Expediting and tracking Hospital input into RFI and addendum requests. - Working closely with the team to stay abreast of changes that may become apparent due to changes in scope in the project. - Expediting requests and ensuring that all consultants are working to facilitate hospital needs. - Ensuring end-user relocation is completed and executed effectively, according to schedule. - Coordinating, implementing, and managing multiple complex projects. - Evaluating the various proponent team design/construction proposals during the RFP open bid period as part of the Evaluation Team. - Liaising with project users and other stakeholders to ensure needs are addressed and issues resolved to meet objectives of the project. - Preparing RFPs for retention of consultants and contractors. - Working with the Redevelopment team and specialty consultants to ensure cohesive and complete documents. - Liaising and working with architects and engineering consultants during design and construction of projects to ensure the needs of the client and hospital are met. - Developing and implementing quality management goals and objectives. - Establishing, implementing, and ensuring adherence to policies and procedures. - Practicing in accordance with specific professional standards. - Assigning appropriate activities to other staff and volunteers, providing effective leadership, supervision, and direction. - Seeking help and accepting guidance when a gap in competence is identified. - Participating in the MH performance management program that includes self-assessment, peer review, and learning plan. - Maintaining own competency. - Promoting and assisting with activities for quality improvements. - Maintaining membership in professional job-related organizations as related to area of expertise and knowledge of current trends. - Continually seeking ongoing education. - Other duties as assigned. Qualifications - Minimum completion of a recognized Architectural or Engineering degree or recognized equivalent combination of education and experience. - Minimum five (5) years of related experience. Requirements - Ability to produce high-quality reports and meet scheduling deadlines. - Maintains ongoing Professional Development. - Proficient computer literacy required (CADD, Microsoft Project 2000, Excel spreadsheet applications, and other project management programs). - Excellent time management and organizational skills. - Excellent problem recognition and resolution skills. - Excellent interpersonal and customer service skills. - Excellent verbal and written communication skills. - Excellent analytical skills. - Proven attendance record. - Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all. - Ability to perform the essential duties of the job. - Effectively uses empathy in interactions with others. - Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. - Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership, and Empathy. - Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. Benefits - Preferably, your profile also includes: - CSC Principles of Construction Documentation and CSC Construction Contract Administration. - Project Management Professional (PMP) designation preferred. - Hospital experience. - *You may be required to work at any site of Mackenzie Health.