Macerich Company

Title: Administrative Assistant - Los Cerritos Center Location: Cerritos CA United States Job Description: Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career. About the Role: The Administrative Assistant provides comprehensive administrative and marketing support to property management and mall operations. Key responsibilities include managing tenant and vendor databases, coordinating reports and lease documentation, supporting marketing initiatives, and assisting with event planning and communication. The ideal candidate brings strong organizational skills, excellent communication, proficiency in Microsoft Office and Yardi, and a customer-focused mindset. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. What You Will Do: - Perform general administrative tasks including mail distribution, document creation, copying, faxing, call handling, and file maintenance - Maintain and update databases for tenants, vendors, and insurance - Track administrative information related to Leasing and Business Development - Draft default letters and other communications to retailers - Manage the property trash program and coordinate with the waste management vendor - Generate reports using Yardi for various property teams - Oversee the property storage program, including lease agreements and insurance tracking - Provide administrative support to Property Management and other mall departments - Create and submit deal sheets for storage agreements - Coordinate quarterly campus leader meetings and prepare office space for meetings - Update the Retailer Handbook quarterly - Maintain an up-to-date Emergency Contact List for tenants - Organize employee appreciation events - Prepare and submit expense reports Marketing responsibilities: - Process Business Development RLAs and advertising agreements - Manage scheduling and setup for the community room - Update directories and website content (events, sales, maps, promos) - Monitor website for accuracy and functionality - Support Marketing Manager with tracking, reporting, contracts, and data input - Create and schedule social media posts; monitor engagement - Draft e-blasts for Marketing Manager review - Conduct retailer outreach for events and hours - Draft and distribute event setup memos; follow up as needed - Take photos for advertising, social media, and event documentation - Research contacts for business development leads - Execute on-mall corporate marketing sweepstakes - Maintain marketing files and equipment inventory - Provide event support, including schedule adjustments as needed The Employer retains the right to change or assign other duties to this position. What You Bring: - 3 - 5 years of administrative experience with a high school diploma or equivalent - Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) - Strong organizational, time management, and attention to detail skills - Excellent written and verbal communication with a customer service mindset - Experience with property management software (e.g., Yardi) and basic marketing tools Macerich's Total Rewards: - Best-in-class benefits with affordable employee contribution levels - Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually - 401(k) match with immediate vesting - Ability to purchase company stock at a 15% discount - 24 paid volunteer hours and employer charitable match - Employee Assistance Program - Career-development resources - Comprehensive wellness program including Calm Health and ClassPass memberships - And more… At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Field Fridays for our Retail Properties. The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure. The range for this position is $32-$38 per hour.

Title: Manager, Business Intelligence and Research Location: Phoenix United States - Full-Time - Hybrid - Locations Showing 1 location Phoenix, AZ 85028, USA Job Description: Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career. About the Role: As the Manager, Business Intelligence and Research, you will play a key role within the Corporate Marketing team, specifically supporting the Research function. In this position, you will harness a wide range of data sources and platforms to deliver insightful analysis, reporting and presentations that inform decision-making across the organization. Your work will involve interpreting and synthesizing complex datasets-including consumer behavior, demographics, mobile device analytics, geographic trends, economic indicators and industry benchmarks-to craft compelling narratives that support cross-functional stakeholders. You will be responsible for the department's Geographic Information System (GIS) capabilities, including the creation of maps and demographic reports. Leveraging your marketing acumen, you will pair visual data with strategic storytelling to deliver high-impact insights. Success in this role requires innovative thinking, strong analytical capabilities and the ability to transform data into actionable, visually engaging and audience-tailored presentations. The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. What You Will Do: - Use location intelligence data and GIS tools to develop a strong story for use by Macerich's sales teams to sell shopping center locations, out-of-home media and experiential marketing opportunities - Translate data and analytics into actionable recommendations by retrieving and aggregating data from multiple sources such as demographic reporting, mapping and analysis, nationwide geographic and market Intelligence, shopper profiles, competition tracking, industry insights and traffic reporting and analysis. - Manage and maintain the department's GIS platform using ESRI's ArcGIS Pro and ArcGIS Business Analyst. Build and run standard and custom demographic or analytical reports; create custom maps and aerials. - Serve as an internal research consultant by addressing key business questions, ensuring data accuracy and presenting findings in a clear, digestible and actionable format. - Build strong relationships with cross-functional teams and identify strategic use cases for data across the organization. - Provide information to educate and inform the company around sales, traffic and economic topics. - Monitor center traffic using vendor-sourced and internal property data, and generate monthly insight reports. - Develop shopper profiles by combining survey data, demographic insights, and behavioral trends to drive targeted marketing and sales strategies. - Maintain a regularly updated library of reports and materials for company-wide access. - Effectively prioritizes and manages multiple projects simultaneously, maintaining focus on meeting deadlines and achieving high-impact outcomes. - All other duties as assigned. The Employer retains the right to change or assign other duties to this position. What You Bring: - Bachelor's degree in geography, GIS, or a relevant business field (Marketing, Applied Statistics, Mathematics, Management, Economics). - 3-5 years in business analytics, with proficiency in research methodologies. Knowledge of shopping centers, commercial real estate, or retail industry is a plus. - Strong analytical, presentation, relationship-building, and project management skills. - Strong critical thinking skills. - Ability to thrive in a fast-paced environment. - Excellent Excel and PowerPoint skills. - Proficiency in large data analytics and location-based datasets. - Experience with Adobe Photoshop, Illustrator, and InDesign is a plus Macerich's Total Rewards: - Best-in-class benefits with affordable employee contribution levels - Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually - 401(k) match with immediate vesting - Ability to purchase company stock at a 15% discount - 24 paid volunteer hours and employer charitable match - Employee Assistance Program - Career-development resources - Comprehensive wellness program including a ClassPass membership - And more… At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties. The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure. Who We Are: Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun. Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.