London & Zurich

Role Description The CRO owns commercial performance and commercial strategy across both Jonas Fintech brands, taking responsibility for Sales, Marketing, Account Management and Customer Success. The role reports to the Managing Director and sits on the SLT. - Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed. - Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc). - Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics. - Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution. - Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party). - Work with the CPO and CTO to align product roadmap with commercial opportunity. - Work with the COO to ensure operational delivery matches what is sold. - Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements. - Represent the commercial perspective in wider business strategy discussions at SLT level. - Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator. Qualifications - Experience operating in a regulated industry and managing sales teams within that constraint (experience with the FCA is ideal, not necessarily payments-specific). - Proven track record of setting and evolving commercial strategy, not only executing an existing plan. - Track record managing more than one sales motion concurrently, with different metrics and cadences for each. - Experience executing and shaping commercial strategy over a sustained period. - Demonstrable commercial success in a sales leadership role. - Strong people management track record. - Able to read and negotiate complex commercial contracts personally. - Collaborative operating style, particularly with product, operations and compliance functions. - Direct Debit or Bacs domain knowledge would be an advantage, but is not essential. Benefits - A competitive package structured to reflect the seniority of the role and reward the commercial outcomes we expect. - 25 days annual leave plus a day for your birthday or significant celebration. - Private Health Insurance. - Life Assurance at 4x base salary. - Enhanced company pension contribution. - Personal Travel Insurance. - Access to Benefiz benefits platform and a range of opt-in benefits. - Electric/Hybrid Vehicle scheme and Cycle to Work scheme. - 10-day rolling sick plan including extended illness pay. - EAP and Mental Health First Aider support. Our Commitment We believe that diverse teams build better businesses. Jonas Fintech is committed to an environment where everyone feels valued, heard, and empowered to do their best work. We actively encourage applications from candidates of all backgrounds, including those from underrepresented groups, and are committed to an accessible and inclusive hiring process throughout. We are open to flexible working arrangements and will consider both full-time and part-time candidates. Please talk to us about what works for you.