Lendistry

• Monitor and resolve application and customer issues in production • Support the automation of recurring issues and issues that need manual intervention • Identify and implement process improvement to reduce time to resolve support tickets • Create dashboards and solutions to pro-actively identify issues • Reduce human errors, increase quality and security through automation • Troubleshoot alerts and escalated issues • Engage in and improve services from deployment, operation, through refinement • Maintain production environments by measuring and monitoring availability, latency, and overall system health • Scale systems sustainably through automation • Evolve systems by pushing for changes that improve reliability • Practice sustainable incident response and disaster recovery exercises • Create and improve documentation and runbooks