Laivly

• Identify & Engage Enterprise Prospects • Develop and execute a strategic account plan focused on large, complex contact center environments • Engage senior stakeholders including Directors of Support, VPs of Customer Experience, Operations Leaders, and Technology Executives • Build trust through relevance, insight, and thoughtful engagement, not high-pressure tactics • Facilitate structured discovery conversations to uncover operational realities, performance gaps, and business impact • Translate complex operational and technical challenges into clear, compelling solution narratives • Manage deals end-to-end: prospecting, qualification, solution alignment, pilots, contracting, and close

• Work with a team of developers to build AI Driven Automation tools used to improve contact centers • Work with our team of Artificial Intelligence experts to enhance our products • Work in a fast-paced, agile software development environment • Develop applications that interface with multiple systems (web, desktop, telephony systems, etc.) • Interact with product stakeholders to show off your work and gain feedback • Bring your ideas and try new things • Perform other duties as required

• Support teams of developers to resolve bugs and workarounds for our most critical and impactful products. • Work with our team of Artificial Intelligence experts to enhance our products • Work in a fast-paced agile software development environment • Develop applications that interface with multiple systems (web, desktop, telephony systems, etc.) • Interact with product stakeholders to show off your work and gain feedback • Bring your ideas and try new things • Perform other duties as required